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Introduction of China Cargo Airlines

Company Name: China Cargo Airlines LTD.
Establishment time: July 30, 1998
Ownership Company: China Cargo Airlines is jointly invested by China Eastern Airlines and China Ocean Shipping Corporation, and is an all-cargo airline under China Eastern Airlines.
Head office address:

• No. 1279 Hangcheng Road, Airport Town, Pudong New Area, Shanghai (Industrial and Commercial Registration Address).
• The operation hub is located at Shanghai Pudong International Airport, and there is a work building at No. 199 Konggang 6th Road, Hongqiao Airport.

China Cargo Airlines China Air Freight to Global Freight Introduction: China Cargo Airlines relies on the resources of China Eastern Airlines to build a global freight route network, providing air freight services from China to the world, covering 12 countries and 21 cities, serving core industries such as cross-border e-commerce and medicine. Integrate domestic and foreign transportation capacity, provide customized logistics solutions, including air freight consolidation, customs clearance and extended services. Together with partners such as Air France-KLM, strengthen global service capabilities, and help global transportation of high-value goods and emergency supplies with fast, safe and reliable advantages.
Official website: https://www.ckair.com/index.html
Contact phone number:
China Cargo Airlines Cargo Service Hotline

Main Base in China: Shanghai Pudong International Airport
IATA Code: CK
ICA O Code: CKK
Radio call sign: Cargo King

China Cargo Airlines China Office

China Cargo Airlines has offices in many parts of China. The addresses and contact information are as follows:
1. Beijing
Telephone: 010-81676041
Mail: dunkongpek@163.com
Address: Donghang Logistics Domestic Cargo Station, Daxing International Airport Cargo Zone, Daxing District, Beijing
2. Tenjin
Phone: 18622084298
Mail: yangweijie@ceair.com
Address: No. 16, No. 1 Road, Dongli District Airport, Tianjin, China General Aviation
3. Tai Yuan
Telephone: 0351-2269083
Mail: hygt@ceair.com
Address: 199 Taiyu Road
4. Dalian
Phone: 18698708273
Mail: jmzhou@ceair.com
Address: Room 103, Eastern Airlines Building, No. 108 Yingke Road, Ganjingzi District, Dalian City
5. Shenyang
Phone: 18602451127
Mail: lixin39@ceair.com
Address: Unit 704, Huahang Building, No. 77 Wenhua Road, Heping District, Shenyang City
6. Changchun
Phone: 15904410500
Mail: jiaoying@ceair.com
Address: Room 806, Honghui International, No. 3299 Renmin Street, Chaoyang District, Changchun City
7. Harbin
Phone: 13100800333
Mail: zhaotianhang@ceair.com
Address: Room 702, Building B, Haihai Ginza, No. 7 Shanghai Street, Daoli District, Harbin City
8. Ningbo
Telephone: 0574-28910166
Fax: 0574-28910093
Mail: liulei1@ceair.com
Address: Cargo Building, Eastern Airlines Work Area, Haishu Lishe Airport, Ningbo City, Zhejiang Province
9. Hefei
Telephone: 0551-63776562
Mail: wl-hffgs@ceair.com
Address: East Airlines Cargo Station, Yulanhua Road, Xinqiao Airport, Economic Development Zone, Hefei City
10. Fuzhou
Telephone: 0591-28629573
Mail: foccargo@ceair.com
Address: Unit 203-205, Building 1, Cargo in-app, Changle Airport, Fuzhou City, Fujian Province
11. Xiamen
Telephone: 0592-6029033
Mail: xmncargo@ceair.com
Address: Room 207, Yuanxiang International Outbound Cargo Station, No. 43 Xiangyun Road, Huli District, Xiamen City, Fujian Province
12. Qingdao
Telephone: 0532-82932423
Address: No. 6 Shenggang Road, Jiaodong International Airport, Jiaozhou City, Qingdao City, Shandong Province
13. Jinan
Telephone: 0531-82081206
Fax: 0531-82081205
Mail: wl-jnfgs@ceair.com
Address: East of Hangshun Road, Jinan Yaoqiang International Airport, Lingang Street, High-tech Zone, Jinan City, Shandong Province
14. Shanghai
Telephone: 021-22365393
Mail: ckgy@ceair.com
15. Guangzhou
Telephone: 020-36855244
Mail: CK-GZYYBXZ@CEAIR.COM
Address: Room 508, No. 3, Lvgang Third Street, Huadu District, Guangzhou
16. Shenzhen
Telephone: 0755-23459924
Fax: 0755-23459925
Mail: CK-GZYYBXZ@CEAIR.COM
Address: Room 603, Building C, T3 Office Building, Shenzhen Bao'an International Airport, Hourui Community, Hangcheng Street, Bao'an District, Shenzhen
17. Sanya
Phone: 18808960878
Mail: CK-GZYYBXZ@CEAIR.COM
18. Chongqing
Telephone: 023-67152373
Mail: CK-CDYYBXZ@CEAIR.COM
Address: No. 3228, North Road Cargo Departure, Yubei District Airport, Chongqing
19. Chengdu
Telephone: 028-85205675
Mail: CK-CDYYBXZ@CEAIR.COM
Address: Room 2016, New Cargo Station, Shuangliu Airport, No. 489 Hangshu Avenue, Shuangliu District, Chengdu
20. Gansu
Telephone: 0931-8339837
Fax: 09318339812
Mail: huoyun9394@163.com
Address: Lanzhou Zhongchuan Airport
21. Xining
Phone: 13099116699
Fax: 09318339812
Mail: huoyun9394@163.com
22. Yinchuan
Phone: 13099116699
Fax: 09318339812
Mail: huoyun9394@163.com
23. Urumqi
Phone: 13201339962, 18899179817
Fax: 09318339812
Mail: huoyun9394@163.com
24. Hong Kong
Telephone: 00852-22860498
Mail: zhouzhihua@ceair.com
25. Taipei
Phone: 00886 2 2717 5518
Mail: mengjf1@ceair.com

China Cargo Airlines Cargo Booking Guide

China Cargo Airlines provides air cargo booking services from China to the world. The following guidelines are provided as a reference when booking.
1. Preparation before booking
(1) Clarify the cargo information

• Confirm the attributes of the goods: whether they are general cargo, dangerous goods (must comply with IATA air transport dangerous goods regulations), temperature-controlled goods, live animals, etc. Dangerous goods need to be declared in advance and documents such as MSDS and appraisal reports need to be provided.
• Provide details of the goods: including product name, weight, volume (for air transportation, pay attention to volume weight calculation), packaging method, transportation conditions (such as temperature requirements).

(2) Select service type

• Select direct/connecting flights based on timeliness requirements, and confirm whether additional services (such as door-to-door, customs clearance, insurance, etc.) are required.

(3) Inquiry and Confirmation

• Obtain real-time freight rates from airlines or freight forwarders, pay attention to details such as fuel surcharges and security check fees.

2. Booking operation process
(1) Submit booking commission

• Fill out the air waybill instruction, indicating the shipper, consignee, flight requirements, cargo information, and special requirements.
• Dangerous goods need to submit additional "Dangerous Goods Transportation Declaration", UN number, packaging certificate, etc.

(2) Cabin Confirmation

• The airline confirms the booking based on the cabin status and provides the booking reference and flight information.

(3) Delivery and security check of goods

• Deliver the goods to the airport cargo station at the designated time and complete the security check (dangerous goods need to be declared and labeled separately).
• Provide accompanying documents: commercial invoices, packing lists, certificates of origin and other materials required for customs clearance.

3. Key notes
(1) Time limit and cut-off time

• Air cargo has strict requirements for the cut-off time (such as customs clearance and cargo interception). It is necessary to confirm the flight status in advance to avoid delays.

(2) Cost transparency

• Confirm the freight structure (such as prepayment/cash on delivery), additional fees (such as overweight fees, handling fees), and payment methods.

(3) Special cargo handling

• Dangerous goods: must comply with IATA DGR regulations, apply more than 10 days in advance, and some categories require special approval from the airline.
• Temperature controlled cargo: Provide temperature recording equipment to ensure packaging meets airline standards.

(4) Document accuracy

• The information on the air waybill (AWB) needs to be consistent with the customs declaration and invoice to avoid customs clearance issues at the destination port.

4. Handle exceptions
(1) Space shortage: peak season need to book in advance, or coordinate priority space through freight forwarders.
(2) cargo delay: contact the airline in time to track the status of the goods, and adjust the flight or transfer plan if necessary.
(3) File errors: Correct and resubmit immediately to avoid affecting the installation.

China Cargo Airlines China Booking Agency

China Cargo Airlines China Booking Agent - Goodhope Logistics

China Cargo Airlines Cargo Query and Tracking

The following is a guide on the inquiry and tracking of China Cargo Airlines, providing reference for customers who need to inquire and track their goods.
1. Official inquiry channel
(1) Check the official website of China Cargo Airlines (CK Air)

• Website: http://www.ckair.com/
  • Find the "Cargo Tracking" entrance on the homepage of the official website, enter the 11-digit air waybill number (the first three digits are the airline code, such as CK) to check the real-time status of the goods, including departure, transit, destination, flight number, and Estimated Time of Arrival.
• Note: If the official website access is unstable, you can try to query CK Air through the query system (http://www.infoccsp.cn/iportal/) of China Civil Aviation Information Network Joint Stock Company.

(2) Customer service phone number and offline inquiry

• Dial the customer service hotline of China Cargo Airlines and provide the waybill number to obtain cargo updates.
• Go to the airport cargo terminal counter and check the status of the goods with the waybill number or consignment certificate.

2. Third-party platforms and proxy inquiries
(1) Integrated query platform: After entering the 11-digit bill of lading number, it automatically recognizes the airline and jumps to the query, and the information is synchronized with the airline data in real time.
(2) Freight forwarding platform: If transported through a freight forwarding company, you can log in to its official website or system query. Some freight forwarders provide one-stop services and integrate data from multiple airlines.
3. Query steps and notes
(1) Key information preparation

• Waybill number format: 11 digits, the first 3 digits are the airline's three-character code (such as CK for China Cargo Airlines), and the last 8 digits are the unique cargo number.
• Special cargo: Dangerous goods and temperature-controlled goods require additional documents (such as MSDS, temperature records), and it is necessary to confirm whether environmental monitoring data is included when querying.

(2) Common problem handling

• Order number error: Check whether it is 11 digits and the airline code is correct to avoid query failure due to format error.
• International transportation delay: If the goods involve transit or customs clearance, you can check the detailed nodes (such as customs clearance status, two flights) through the West Bank freight or freight forwarding platform.
• No tracking information: It may be because the data is not synchronized. It is recommended to wait for 1-2 hours or contact customer service to confirm.

4. Recommended query strategies
(1) Domestic transportation: priority is given to CK Air official website or West Coast freight, easy to operate and authoritative information.
(2) International transportation: track multi-journey flights and customs clearance status through freight forwarding platform or integrated platform.
(3) Batch query: Enterprise users can dock with the freight forwarding system to achieve centralized monitoring of multiple invoices of goods.

China Cargo Airlines International Air Route Information

China Cargo Airlines has a wide range of air freight routes and has opened multiple international routes from China to the world, including but not limited to:

China Cargo Airlines Air Freight Price

China Cargo Airlines 's air freight prices are not fixed, but are influenced by various factors. Specific examples are as follows:
1. Price factor
    China Cargo Airlines 's air freight charges vary according to the type of cargo (general/special), weight, route and time requirements. You need to inquire through the official website, customer service hotline or contact an agent to obtain a quote.
2. Examples of China Cargo Airlines 's air freight prices(non-real-time)
Due to the time-sensitive nature of China Cargo Airlines 's air freight prices and the influence of various factors, the following price list examples are provided for reference only.
Shenzhen originating price list

Note:
1. The quotation includes fuel, war insurance, and airport ground service fees
2. The quotation does not include: bill of lading fee (RMB50.0/BL), gate entry fee of RMB40.0/BL (gate entry fee for multiple sets of documents is 80/document), American Line AAMS (RMB40.0/BL), customs declaration fee (RMB250.0/BL), ICC information processing fee (RMB10.0/customs declaration).
3. Add special large cargo handling fee (single cargo exceeding 8 tons, or two side lengths exceeding 3 meters, will be generated if it does not involve a crane. If a crane is used, only the crane fee will be generated, and this fee will no longer be generated) 0.15/KG.

Characteristics of China Cargo Airlines 's air cargo services

1. Service advantages
(1) Fast and efficient: Relying on a wide route network and dense flight frequencies, it ensures that goods arrive at their destinations quickly. For example, its international routes cover major cities around the world, providing efficient logistics channels.
(2) Safe and reliable: Adopting advanced cargo tracking system and strict safety management process to ensure the safety of goods during transportation. At the same time, providing full-process visual tracking services, allowing customers to grasp the dynamics of goods at any time.
(3) Professional customization: Provide customized logistics solutions for different industries. For example, provide specialized logistics services for core industries such as cross-border e-commerce and medicine to meet their special needs.
2. Route network
(1) Wide coverage: The route network covers major cities on multiple continents such as Asia, Europe, North America, and Central America. For example, international routes such as Chengdu-Dubai, Ezhou-San Salvador, and Nanjing-Mexico City have been opened, strengthening China's connection with the global market.
(2) Capacity Enhancement: Enhance long-range intercontinental cargo capacity through new and enhanced routes. For example, the opening of the Shenzhen-Los Angeles route has increased the long-range intercontinental cargo capacity of Shenzhen Airport and built an air channel between the Asia-Pacific and North America.
3. Logistics solutions
(1) Customized services: Provide customized logistics solutions according to the specific needs of customers. For example, provide one-stop services such as fast customs clearance, warehousing and distribution for cross-border e-commerce; provide professional services such as temperature control transportation and special packaging for the pharmaceutical industry.
(2) Multimodal Transport: Integrate various modes of transportation such as sea and land transportation to provide multimodal transport services. For example, through cooperation with domestic and foreign logistics companies, seamless connection and efficient transfer of goods can be achieved.
4. Technical support
(1) Cargo tracking system: Adopt advanced cargo tracking system to achieve full visual tracking of goods. Customers can check the transportation status of goods at any time through the official website or mobile APP.
(2) Information management: Use advanced technologies such as Internet of Things and Big data to improve the intelligence level of logistics management. For example, optimize the route network and improve transportation efficiency through Data Analysis.
5. Client Server
(1) 24-hour customer service: Provide a 24-hour customer service hotline to answer customer inquiries and complaints at any time to ensure that customers can receive timely service at any time.
(2) Multi-language support: Provide multi-language services to meet the needs of customers in different countries and regions. For example, the official website supports multi-language switching, which is convenient for international customers to use.
(3) Value-added services: Provide value-added services such as warehousing, distribution, customs declaration, etc., to meet customers' one-stop logistics needs. For example, through cooperation with domestic and foreign partners, we provide customers with comprehensive logistics services.