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Privacy Policy

Last updated: September 07, 2026

To ensure your privacy of personal information, Goodhope Freight (China) Limited declares the privacy policy as follows. This statement only covers the website at www.goodhopefreight.com Visitors submitting information by email can be regarded as having agreed with the collection, use, processing and storage of the information. To avoid unauthorized access by third parties, we will follow the procedures in the storage of personal information strictly.

On the website, we may have some links to other websites. However, once if you go to other links from our website, you should take notice that we do not have control authority of these links and they may collect your personal information. To the extent permitted by law, we are not responsible for such content of any other sites.

We will fully respect your privacy. Sometimes we may need your IP address to gather demographic information or collect your data in making improvements to our website. While we make sure that we won't let out any of your personal information to any other organization.

Service Provider Identification

All website services, quotation support and logistics cooperation are supplied by Goodhope Freight (China) Limited (Chinese legal name: 深圳市伟航运达国际货运代理有限公司, Unified Social Credit Code: 91440300051521113J), trading under the international brand name GoodHope Freight. Official business contact email: info@goodhopefreight.com

Policy Scope

This privacy policy applies to all visitors, inquiry clients and cooperative partners browsing goodhopefreight.com. This document complies with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and international cross-border data management standards.

Information We Collect

We only collect business-related information you actively submit via online inquiry forms, including: - Your full name, company name, country & contact phone - Business email address for quotation communication - Cargo details, destination country, weight & volume of shipments We will not actively collect sensitive personal information such as ID numbers, bank private accounts, identity certificates.

Data Storage & Cross-Border Transmission

The server of this website is located in the United States. All information you submit through inquiry forms will be stored and processed on US servers. By sending inquiries to us, you fully acknowledge and agree to this cross-border data transmission. We adopt encrypted SSL transmission technology to protect all user data and restrict internal staff access to customer information. We will never sell, rent or leak your business information to irrelevant third-party marketing companies.

Usage of Collected Information

We only use your submitted data for the following business purposes: 1. Reply your freight quotation demand within 16 hours 2. Arrange cargo pickup, booking, customs clearance & delivery services you ordered 3. Send updated freight rate, customs policy and logistics service notifications you subscribe to 4. Internal service optimization and business data statistics

Your Data Rights (GDPR & CCPA)

For visitors in the European Economic Area (EEA) and the United Kingdom — GDPR: You have the right to access, rectify, erase, restrict the processing of, and obtain a portable copy of your personal data, and to object to processing. To exercise any of these rights, email info@goodhopefreight.com. We will verify your identity and respond within 30 days.

For California residents — CCPA: You have the right to know what personal information we collect, to request deletion of your personal information, and to opt out of the "sale" of your personal information. Goodhope Freight does not sell personal information. To make a request, email info@goodhopefreight.com with the subject line "CCPA Request".

In all cases, you may request that we view, modify or permanently delete your stored personal and business data. Please send your demand to our official business email with your company information for identity verification, and we will process your application within 3 working days.

Cookie Notice

This website uses necessary cookies to stabilize the browsing experience, record page access preferences and optimize quotation page loading speed. When you first visit our site, a cookie consent banner will ask for your preference; you may accept or decline non-essential cookies at any time, and you can disable cookie functions through your browser settings. For full details, please read our Cookie Policy.

Policy Revision Right

We reserve the right to adjust this privacy policy according to updated international data protection regulations. All revised content will be directly updated on this page without separate individual notification to users.

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