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HELLO AIRLINES

Hello Airlines
Hello Airlines

A Bangladeshi cargo-only carrier registered in 2012 and operating since 2017, part of the IPSSL group. It is headquartered in Baridhara, Dhaka and works mainly from Hazrat Shahjalal International Airport with ATR 42-300QC quick-change freighters on domestic and international cargo flights, with plans to add ATR 72 aircraft. It has no routes or direct office in mainland China and publishes no booking channel for China; Chinese shippers can reach it through a local Bangladeshi agent or with our help.

BangladeshCountry
DhakaHead office and hubs
H3IATA two-letter code
Not disclosedICAO three-letter code
2012Company founded
Note on data:Little is published about the company. No ICAO code, radio call sign, air waybill prefix or specific destination is published, and fleet information follows one ATR 42-300QC listed in third-party public databases. Items left blank here must be confirmed by the carrier or its authorized agent on the day of booking.

Chinese-language service provider: Goodhope Logistics (China) Limited, handling booking, customs declaration and end-to-end logistics for international air freight, on routes from China to the United States and all major continents.

H3 Dhaka base, turboprop freighters and domestic distribution

Airline overview

Company history and business focus

Hello Airlines (IATA code H3) was registered in 2012 and began operations in 2017. It is a Bangladeshi carrier whose only business is air cargo, with no scheduled passenger flights. The company belongs to the Bangladeshi IPSSL group, which is built on logistics and freight forwarding, and its chairman is M. Haider Uzzaman. It is headquartered at Road 12, Baridhara, Dhaka, and works mainly from Dhaka Hazrat Shahjalal International Airport. The published contact email is shared with the group, and enquiries go through the group head office.

Capacity is small. Third-party public databases list one ATR 42-300QC in service. The type is a quick-change aircraft whose cabin can switch between passenger and cargo layouts; in cargo configuration the hold suits moderate volumes of pieces of modest weight on short feeder and regional sectors. The company has also published plans to add ATR 72 aircraft to raise turboprop payload.

The group cargo interests also include the NXT Air Cargo brand, which recently obtained an air operator certificate from the Bangladeshi civil aviation authority. It starts with an ATR 72-200F and plans four domestic destinations, with Boeing 737-800 freighters to follow. These plans show the group extending from single-aircraft operation to several types and points. For the Chinese market, the airline has no scheduled mainland routes or direct office and publishes no booking channel for China; shippers with charter or domestic distribution needs should work through a local agent or with our help to verify.

Key facts at a glance

AirlineHello Airlines
Company typeAll-cargo carrier (no scheduled passenger service)
CountryBangladesh
Global headquartersBaridhara, Dhaka
Hub airportHazrat Shahjalal International Airport, Dhaka (DAC)
Founded2012 (operations from 2017)
IATA two-letter codeH3
ICAO three-letter codeNo public information availableNot disclosed
Air waybill prefixNo public information availableNot disclosed
Official lookup websitewww.helloairlinesbd.com
Parent companyIPSSL group
Cargo aircraft1 ATR 42-300QC freighter
China servicesNo mainland China routes or officesNone available

Company history timeline

2012The company is registered, with air cargo as its business.
2017Operations begin, flying cargo services from a Dhaka base.
In serviceATR 42-300QC quick-change freighters fly domestic and international cargo services.
Fleet expansion planPlans to add ATR 72 aircraft are published to raise turboprop payload.
Group cargo brand expansionThe group NXT Air Cargo brand obtains its air operator certificate, starting with an ATR 72-200F and planning four domestic destinations.
PlansThe group has published plans for Boeing 737-800 freighters later, with no date announced.

The information above is compiled from public sources. The active fleet and route structure may change to meet operational needs; the carrier's latest published data takes precedence.

Hello Airlines cargo products and capacity

Domestic cargo flights

ATR 42-300QC freighters fly domestic cargo services suited to short sectors and moderate volumes of consolidated cargo. Destinations follow the carrier published list.

International cargo

Published information shows the company operates international cargo flights, but no routes, schedules or destinations are published; they must be confirmed by the carrier for each shipment.

Quick-change aircraft

The main type is a quick-change freighter whose cargo hold suits moderate volumes and light pieces, with flexible build-up options.

Group logistics and forwarding base

Part of the IPSSL group, whose base is logistics and freight forwarding, which gives it in-house control of collection, customs and delivery in Bangladesh.

Capacity is small: one turboprop freighter is listed in service, so the load per flight is limited. That makes the airline suitable for consolidated shipments with relaxed deadlines and for batches distributed inside Bangladesh; cargo needing high frequency or large payloads should be assessed against other carriers in the same plan. For a full charter out of China, we compare options from several carriers with aircraft in service.

Fleet: a small turboprop operation

The fleet is made up of turboprop freighters, a type choice that matches short Bangladeshi sectors and airports with modest runway conditions. Third-party databases list the ATR 42-300QC in service; QC means quick change, so the aircraft can switch between passenger and cargo layouts as tasks require. In cargo configuration the published reference payload is about 5.5 t with a range of about 1,500 km, which covers domestic routes and short international sectors to neighbouring countries. The company has published plans to add the ATR 72, a stretched version of the ATR 42 with a published reference payload of about 7.5 t, mainly to raise payload per flight. The group NXT Air Cargo brand already operates one ATR 72-200F and has published plans for Boeing 737-800 freighters.

Types and published reference figures

Aircraft typeStatusPayload (published reference)Applicable sectors
ATR 42-300QC1 aircraft listed in public sourcesabout 5.5 tDomestic Bangladesh and short international sectors
ATR 72Addition published as a planAbout 7.5 tonnes classPlanned type to raise payload per flight
ATR 72-200FOperated by the group brandAbout 7.5 tonnes classGroup cargo brand plan for domestic destinations
Boeing 737-800 freighterLater group plan, publishedNo published figuresDate not announced

The table follows third-party public databases and group announcements, and payload figures are reference values. Actual payload depends on sector length, temperature, runway conditions and take-off weight limits, and is calculated by the carrier for each shipment.

Fleet composition (aircraft)

Type choice and operating conditions

Aircraft categoryTwin-turboprop freighter
Loading methodMainly loose cargo and small ULDs
Runway suitabilitySuited to smaller domestic airports with modest runways
Volume fitConsolidated batches with light pieces
ExpansionATR 72 aircraft published as planned
SpecificationsSubject to the operating specifications published by the carrier

Published reference payload of turboprop freighters (tonnes)

The chart gives published reference values to compare the payload scale of the two turboprop types. Figures for the later types in the group plan have not been published.

Airports served and route network

China to Dhaka: the Hello Airlines cargo network The China-Bangladesh mainline is flown by other carriers; domestic points follow the carrier published list Mainline from mainland China to Dhaka (operated by other carriers) Dhaka to domestic points (network outline) Point or cargo station Sector type and data status Mainland China: no direct flights and no published China route Dhaka to domestic points: per the carrier published destinations International: specific points not published PVG / CAN Mainland China: no direct service DAC Dhaka, main operating base CGP Chittagong (domestic) ZYL Sylhet (domestic) CXB Cox's Bazar (domestic) JSR Jessore (domestic) Route lines are schematic and not flight paths. Schedules, stops and capacity are subject to carrier confirmation on the day of booking.
Airport services in China

No published information shows Hello Airlines serving an airport in mainland China, operating scheduled flights there or holding a direct officeNone available. No booking channel for China is published either; shippers who want to use the airline should work through a local Bangladeshi agent or with our help.

Bangladesh base

Dhaka Hazrat Shahjalal International Airport is the main base and the head office is in Baridhara, Dhaka. Domestic destinations are not published and follow the carrier list.

International traffic

Published information shows the company operates international cargo flights, but routes, destinations and schedules are not published; we verify them with the carrier for each shipment at booking.

Point type and data status

Point or network elementCodeBusiness typeData status
Hazrat Shahjalal International Airport, DhakaDACMain operating baseConfirmed by published information
Other points in Bangladesh—Domestic cargo destinationsNo public information available
International routes—International cargo flightsNo public information available
Mainland China points—Scheduled flights and officesNo public information available
Group brand domestic pointsCXB, JSR and othersGroup cargo brand planPublished as a plan

Points and status are compiled from published information. Unlisted points and schedules follow the carrier, and schedules change with the season and are confirmed by the carrier on the day of booking.

Freight reach from China

Hello Airlines has no scheduled cargo service from mainland China, so there is no fixed reachable range from China. Chinese cargo can use it in two ways. One is to use its domestic Bangladeshi flights and ground resources, in which case the cargo must first reach Dhaka on another carrier. The other is to organize a charter into Bangladesh, where the charterer and we agree the routing and the airline provides available capacity and ground support for that shipment.

  • Mainland China to BangladeshNo public information shows that it operates this sector; another carrier has to operate itNone available
  • Within Bangladeshdomestic cargo flights with ATR 42-300QC freighters, with points per the carrier published list
  • International trafficinternational cargo is published as offered, but points and schedules are not
  • Charter arrangementcharters through Bangladesh can be organized against capacity verified for the shipment
  • Planned capacitythe airline and the group brand have published plans for ATR 72 and Boeing 737-800 freighters, with no dates announced

Operational note:For mainline cargo from China to Bangladesh and to other countries we can book regular space and quote as one. Where a shipper wants distribution through Dhaka or a charter, we can connect to the local operation and cost the whole plan.

Booking path from China

Standard booking process

1
Submit a requestCargo name, weight and dimensions, origin and destination
2
Capacity verificationConfirm available capacity and sectors with the carrier
3
Solution quotationBlocked space and charter options are quoted separately
4
Confirm and signSectors, timing and each party's responsibilities set out
5
Export customs declarationHandle customs declaration and documents to China export requirements
6
Loading and departureLoaded and flown on the confirmed sectors
7
Delivery in DhakaCustoms clearance, pickup or domestic distribution in Dhaka

Hello Airlines contacts (published information)

Company addressHouse 4, Road 12, Block J, Baridhara, Dhaka-1212, Bangladesh
Telephone+880-2-9880642
Fax+880-2-9881290
Office emailinfo@ipsslgroup.com (shared with the group)
Official websitewww.helloairlinesbd.com
Group websitewww.ipsslgroup.com
China officeNo directly owned office in China is publicly listedNone available
For bookings, contact its local agent in China, or ask us to coordinate on your behalf

Booking path through a freight forwarder

Hello Airlines has no office in China and publishes limited destination and schedule information, so booking requires more verification than with most carriers. Coordinating through a forwarder who knows the Bangladesh market cuts back-and-forth and reduces the risk of re-routing.

  • Verify points and schedules first: published information is thin, so the forwarder checks available sectors and schedules with the carrier before quoting, which avoids a failed booking.
  • One party handles both legs: the forwarder coordinates the mainline carrier into Dhaka and the domestic legs beyond, reducing handovers of the cargo.
  • Matching type to volume: turboprop payload per flight is limited, so the forwarder matches the type to the volume and splits batches where needed.
  • Clear rate structure: mainline space, domestic sectors and ground handling are itemized so the plan can be compared line by line.
  • Information needed for bookingCommodity, piece count, per-piece and total weight and dimensions, origin and destination airports, target date, and whether the cargo is over-dimensional or dangerous goods.

What we can use and current limits

Group logistics and forwarding base

Part of the IPSSL group, whose base is logistics and freight forwarding, which gives in-house control of collection, customs and delivery in Bangladesh and less outsourcing.

Flexible aircraft

The main type is a quick-change aircraft that switches between passenger and cargo layouts, which gives flexibility in build-up and capacity planning.

Suited to domestic operations

Turboprop freighters suit smaller domestic airports with modest runways and work well for short sectors and moderate volumes within Bangladesh.

Group capacity is expanding

The airline and the group brand have published plans for ATR 72 and Boeing 737-800 freighters, and the group cargo brand already holds an operating certificate and has its first ATR 72-200F.

Limited published information

no ICAO code, call sign, air waybill prefix or specific destination is publishedNot disclosed, so verification before booking is heavy work best handled by a forwarder.

Small capacity, no China route

One turboprop freighter is listed in service with limited payload per flight; the mainline from mainland China to Bangladesh must be flown by another carrier, and capacity to Europe and North America must be sourced separately.

The useful value of Hello Airlines at present is at the destination end, not the origin end. Shippers whose destination is Dhaka and who need onward distribution in Bangladesh can use it for the leg beyond Dhaka; for a full charter out of China or for high-frequency shipping, we assess other carriers with aircraft in service at the same time.

Operating information and notes

Verification before booking

Little is published about the company, so points, schedules, payload per flight and the air waybill prefix must all be checked with the carrier before booking. In practice we confirm these items at the same point as the booking request and record the answers in the quotation and confirmation, which avoids changes later caused by incomplete data. For tight-deadline shipments, an alternative carrier should be included in the plan.

Volume and loading limits on turboprops

Turboprop freighters carry less per flight and have smaller doors than widebody freighters, so long, heavy or out-of-gauge pieces are accepted only within narrow limits. Give accurate piece weight, dimensions and packing at booking so the carrier can check door clearance and floor loading. Where a piece will not fit a turboprop, we switch the plan to a narrowbody or widebody operator.

Capacity across the group brands

The group cargo interests cover Hello Airlines and NXT Air Cargo. The latter holds an operating certificate, starts with an ATR 72-200F, plans four domestic destinations and has published plans for Boeing 737-800 freighters. The two brands may complement each other on domestic sectors, but whether they can be combined is confirmed by the carrier for each shipment.

Alternative options

For general cargo from China to Dhaka we recommend scheduled belly space or a widebody freighter with a stable schedule; for cargo to be distributed inside Bangladesh the domestic sector is matched to the destination; for cargo bound for Europe or North America a carrier is matched by direction. All of these can be arranged through one point of contact with comparative quotations.

Cargo notes: booking with Hello Airlines

Airline country and operating model

Hello Airlines is a Bangladeshi all-cargo carrier registered in 2012 and operating since 2017, part of the IPSSL group and with no scheduled passenger flights. Its IATA code is H3; no ICAO code, radio call sign or air waybill prefix is published.

Airports served in China

No published information shows the company serving an airport in mainland China, operating scheduled flights there or holding a direct office. Chinese cargo must first reach Dhaka on another carrier and then connect to its domestic Bangladeshi flights.

Active fleet and available capacity

Third-party public databases list one ATR 42-300QC quick-change freighter in service with a published reference payload of about 5.5 t. The company has published plans to add ATR 72 aircraft, with no date announced.

Destinations in Bangladesh

The main base is Dhaka Hazrat Shahjalal International Airport; specific domestic destinations are not published. The group NXT Air Cargo brand has published plans for four domestic destinations, and the actual points follow the carrier announcements.

International routes

Published information shows the company operates international cargo flights, but routes, destinations and schedules are not published. The group has published plans for Boeing 737-800 freighters later, which is longer-term capacity with no date announced.

Suitability for US and Europe traffic

The company has no widebody freighters in service and no fixed routes to Europe or North America, so its own capacity cannot serve those directions. For cargo from China to the United States and Europe we book space with mainline carriers on those routes; where a full charter is required we compare several operators with aircraft in service and provide the comparison.

Our freight forwarding services in China

Goodhope Logistics (China) Limited is based in Shenzhen and focuses on international air cargo from China to the United States and other major markets. We book regular space from China to Bangladesh and arrange clearance, pickup and domestic distribution in Dhaka, covering quotation, export clearance, air freight, import clearance and delivery. Rates and routing plans are available on request.

Disclaimer:Prepared by Goodhope Logistics (China) Limited (Goodhope Freight). Airline names, codes, trademarks and brand marks mentioned here belong to their respective owners. We are an independent international freight forwarder and have no affiliation, agency or investment relationship with this airline. The information is compiled from public sources for reference only and does not form a contract of carriage or a service commitment. Space, rates and schedules are subject to actual confirmation by the carrier or its authorized agent on the day of booking.