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STARLUX AIRLINES · JX

STARLUX Airlines (JX) | China via Taipei to trans-Pacific cargo

STARLUX Airlines is a full-service airline based in the Taiwan region of China, founded in May 2018 with its first flight on 23 January 2020, with its main base at Taoyuan International Airport (TPE) and IATA two-letter codeJXJX and ICAO code SJX. Its cargo business started late but has grown very fast: in 2026 it took the World Air Cargo Awards title of Asia Cargo Airline of the Year, with cargo volume and revenue both up by more than 50 percent, and it has ordered 10 A350F freighters.

Goodhope Logistics (China) Limited arranges air freight on STARLUX belly capacity for importers who buy in China and ship to North America. That covers mainland China cargo connected through Macau and Hong Kong to the Taoyuan hub, plus onward distribution on the carrier's long-haul North America routes.

Taiwan region HubTaoyuan TPE First flight2020-01-23 All-Airbus fleet Best Cargo Airline in Asia 2026 Freighter10 A350Fs on order
JX STARLUX Airlines STARLUX · 189 Taoyuan hub · widebody belly capacity on long-haul North America routes

Key figures at a glance

JX
IATA two-letter code
ICAO code SJX, radio call sign STARWALKER, air waybill prefix189.
+52%
Annual cargo volume growth
Cargo revenue rose 53% over the same period, and the carrier took the 2026 World Air Cargo Award as Best Cargo Airline in Asia.
4
IATA CEIV certification
The first carrier in Taiwan to hold all four IATA CEIV certifications at once, for pharmaceuticals, perishables, live animals and lithium batteries.
2028
First freighter delivery year
Ten A350F freighters are on order. The first is due in mid-2028, with all aircraft delivered by the end of 2029.

Airline overview

Positioning: a four-class full-service carrier where cargo is the second growth engine

STARLUX Airlines is incorporated as STARLUX Airlines Co., Ltd. It was founded in May 2018 by Chang Kuo-wei, a veteran of the Taiwan airline industry, and began service on 23 January 2020 with three routes launched the same day: Taipei–Macau, Taipei–Da Nang and Taipei–Penang. Chang Kuo-wei is chairman and Glenn Chai is chief executive. The operating hub is Taoyuan International Airport (TPE), with Taichung and Kaohsiung as secondary stations.

Its product positioning is the opposite of a low-cost carrier: the widebodies carry four classes, first, business, premium economy and economy. That has a direct effect on cargo:widebody belly holds are far larger than narrowbody holds and can take LD3 containers and pallets fully built up,so both the cargo types and the per-shipment weights it can handle are much wider.

Cargo started late but the results stand out: in 2026 the carrier received the Air Cargo Week World Air Cargo Award as Best Cargo Airline in Asia, with annual cargo volume up about 52% and revenue up 53%. It is also the first carrier in Taiwan to hold all four IATA CEIV certifications. The first A350F freighter is due in mid-2028, with 10 aircraft in place by the end of 2029.

ItemContent
Chinese nameSTARLUX Airlines (registered entity: STARLUX Airlines Co., Ltd.)
English nameSTARLUX Airlines Co., Ltd.
Country / regionTaiwan region
Founded / first flightFounded May 2018; first flight 23 January 2020 (Taipei–Macau, Taipei–Da Nang, Taipei–Penang)
Main operating hubTaoyuan International Airport TPE; secondary stations Taichung and Kaohsiung
Headquarters (registered and office)15F, No. 382, Section 6, Nanjing East Road, Taipei
Key peopleChairman Chang Kuo-wei; chief executive Glenn Chai
Carrier typeFull-service carrier with four classes; passenger and cargo developed in parallel
Fleet profileAll-Airbus fleet: A321neo, A330-900neo, A350-900, A350-1000
Freighter statusNone in service; 10 A350Fs on order, first delivery expected mid-2028
Cargo credentialsAll four IATA CEIV certifications: Pharma, Fresh, Live Animals, Lithium Batteries
Official websitewww.starlux-airlines.com(main passenger and cargo station),www.starluxcargo.com(cargo station)
Customer service phone+886-2-2791-1199
Airline allianceNot a member of any global alliance; runs its own network plus interline partnerships

What each of the four codes is used for

IATA two-letter code
JX

Used in booking systems, flight numbers such as JX201 and rate lookups. The code was historically used by the defunct Singapore carrier Jett8 Airlines Cargo, so confirm the carrier against the routing and the full name.

ICAO three-letter code
SJX

Used in flight plans, flight status platforms and operational messages; third-party tracking systems identify the carrier as JX/SJX.

Radio call sign
STARWALKER

The air-ground call sign, drawn from the imagery behind the brand name. It appears in the carrier call sign table of FAA Order 7340.2.

Air waybill prefix
189

An air waybill has 11 digits; the first 3189are the carrier prefix and the next 8 the serial number, with the last digit a check digit, so the MAWB reads 189-xxxxxxxx. If the first three digits are not 189, the AWB was not issued by STARLUX Airlines and should be checked with the actual issuer.

Fleet composition and cargo characteristics by aircraft type

Aircraft typeFleet in serviceCabin configurationBelly hold formatCargo notes
A321neo about 13 aircraft Two-class cabin
about 188 seats
Bulk hold Narrowbody; cargo door about 0.89 × 1.22 m, loose loading by hand only,cannot take built-up pallets; suited to small pieces and e-commerce parcels
A330-900neo About 6 aircraft Two-class cabin
about 297 seats
Widebody cargo hold takes LD3 containers; belly volume in the order of 130 cubic metres (industry reference), with usable payload per flight in the ten-tonne range
A350-900 About 10 aircraft Three to four classes
about 300 seats
Widebody cargo hold Long-haul workhorse; belly volume in the order of 170 cubic metres (industry reference); takes LD3 containers and pallets fully built up
A350-1000 Deliveries from 2026 Four classes
350 seats
Widebody cargo hold New flagship; nonstop range up to 15,600 km; 350 seats in four classes; belly capacity equal to or slightly better than the A350-900
A350F (on order) 10 aircraft from 2028 Freighter Main deck plus belly First delivery expected mid-2028, all 10 in place by the end of 2029; the carrier then moves from belly-only to full freighter capability
Narrowbody A321neo: small pieces only

The A321neo is the backbone of the regional network, flying short sectors to Japan, Korea and Southeast Asia. The lower hold is a typical bulk hold loaded piece by piece by hand,with a door measuring about 0.89 × 1.22 m, so it cannot take LD3 containers or hand over pallets.

The implication for shippers is plain: this type suits only small pieces one person can lift. Cargo on full pallets, or any piece over about 1.1 m, has to be broken down for an A321neo, which costs money and adds damage risk.

Widebody A330/A350: the real volume carriers

The A330-900neo and A350-900/1000 are the backbone of the intercontinental and medium-to-long-haul network. Widebody lower holds take LD3 containers and pallets fully built up, the essential difference from a narrowbody:cargo can be built up at the terminal and loaded as complete pallets, which speeds handover, lowers damage rates and lifts single-shipment weights into the tonnes.

The A350 family matters more: it flies the long-haul routes to North America and Europe and carries the high-value cargo brand. STARLUX also uses the fuel efficiency of the A350 fleet to cut carbon per tonne-kilometre and runs electric tow tractors at Taoyuan, a point importers can put in their supply chain reporting when they have to account for carbon.

A note on fleet size:When STARLUX took delivery of its first A350-1000 in January 2026 the fleet stood at 30 aircraft (13 A321neo, 6 A330-900neo, 10 A350-900, 1 A350-1000). The company plans to take 14 new aircraft during 2026 for a year-end total of 43, and told shareholders that the first phase of fleet expansion finishes at the end of 2027 with 48 passenger aircraft in service. Fleet figures therefore differ markedly depending on the date,so judge capacity from the flights actually operating and the space on sale at the time.

Contacts and booking channels in China

STARLUX Airlines has no scheduled passenger or cargo station in mainland China, and no cargo sales office there appears in public sources. Mainland export cargo cannot be loaded directly onto a STARLUX flight; it must first be connected through Macau, Hong Kong or another carrier to Taoyuan, then moved onto a long-haul or regional route.
Airline headquartersSTARLUX Airlines (Taiwan)
  • Cargo website:www.starluxcargo.com (cargo booking and information portal)
  • Passenger and corporate website:www.starlux-airlines.com
  • Taiwan customer service:+886-2-2791-1199 (carrier public information)
  • Head office address:15F, No. 382, Section 6, Nanjing East Road, Taipei
  • Operating hub:Taoyuan International Airport (TPE)
  • Shipment tracking:available through its cargo network platform and the STARLUX Cargo App; MAWB numbers begin with 189
None availableMainland China offices / published cargo GSA
  • No STARLUX cargo sales office in mainland China appears in public sources
  • nor is any general sales agent (GSA) for mainland China publicly appointed
  • The reason lies in the network: the carrier has no mainland station, and Macau and Hong Kong are its stations within China
  • In practice mainland cargo is connected via Macau or Hong Kong, or carried by another operator to Taoyuan and handed over to STARLUX
  • To confirm the current agency arrangement, check the carrier cargo website or ask Goodhope Freight to enquire
What Goodhope Freight does:As a first-tier international freight forwarder based in Shenzhen, Goodhope Freight covers the whole chain under one engagement: pickup in mainland China, export declaration, connection to Macau or Hong Kong, transfer to STARLUX Airlines and coordination of clearance at destination. Tracking runs against the 189-prefix MAWB, so the customer does not have to deal with three separate parties.
Shipping from China · the STARLUX Airlines cargo network
Mainland cargo consolidated and connected through Macau or Hong Kong to Taoyuan, then distributed on STARLUX long-haul routes
Direct mainlineTransit and deconsolidationNetwork destinations Macau and Hong Kong connection pointsMFM/HKGTaoyuan hubTPELos AngelesLAXSan FranciscoSFOSeattleSEAOntarioONTPhoenixPHXPraguePRG
Route lines are schematic and not flight paths. Schedules, stops and capacity are subject to carrier confirmation on the day of booking.

Stations within China and connecting schedules

Taipei Taoyuan to Macau
FlightJX201: departs TPE 07:50, arrives MFM 09:45, about 1 hour 55 minutes
MFM
Taipei Taoyuan to Macau
FlightJX205: departs TPE at 16:00 or 17:45, arrives MFM at 17:55 or 19:40 depending on the day
MFM
Hong Kong, China
Hong Kong appears on the STARLUX route list and forms a short-sector connection with the Taoyuan hub; check current frequencies at the time of booking
HKG
Mainland China
Major gateways such as Guangzhou, Shenzhen, Shanghai and Chengduare not STARLUX stationsand must be connected to Taoyuan via Macau, Hong Kong or another carrier
None available
Three practical points:1) The sector from mainland China to Macau or Hong Kong needs a separate carrier, confirmed shipment by shipment. 2) Allow time for transfer and re-screening between the connecting sector and the STARLUX sector. 3) The schedules above come from public timetable platforms and may change with the season,so confirm space on sale with Goodhope Freight before booking.

Countries and regions covered by the network

Asian regional network
Macau MFM Hong Kong HKG Japan: Tokyo / Osaka / Nagoya Japan: Fukuoka / Sapporo / Hakodate Japan: Sendai / Okinawa / Kobe Japan: Takamatsu / Kumamoto / Miyakojima Thailand: Bangkok / Chiang Mai Vietnam: Ho Chi Minh City / Hanoi / Da Nang / Phu Quoc Singapore SIN Malaysia: Kuala Lumpur Indonesia: Jakarta / Bali Philippines: Manila / Clark / Cebu Korea: Busan Malaysia: Penang (one of the launch routes, since adjusted)
Intercontinental long-haul network
United States: Los Angeles LAX United States: San Francisco SFO United States: Seattle SEA United States: Ontario ONT United States: Phoenix PHX Czech Republic: Prague PRG (first European route, 2026-08-01) Spain: Barcelona (planned) Switzerland: Zurich (planned) United Kingdom: London / Italy: Milan / Finland: Helsinki (under evaluation) Australia: Sydney / New Zealand (planned as a fifth-freedom extension) United States: Chicago / Dallas / Washington / New York (under evaluation)

All five North American stations are operating and carry most of the long-haul cargo; European routes start in August 2026. Planned stations follow the company's public statements and launch dates may shift.

Fit assessment for Chinese export cargo moving on STARLUX

Cargo type / use caseFitNotes
Pharmaceuticals, vaccines and temperature-controlled cargo; perishables such as fresh produce and flowersStrong fitHolds both CEIV Pharma and CEIV Fresh, runs cold rooms and temperature-controlled handling and has audited transit chains. It is one of the few Asian carriers that can take this cargo to standard.
Electronics containing lithium batteriesSuitableHolds CEIV Lithium Batteries; acceptance scope and packing rules are defined, which makes it more predictable than a general belly carrier.
Live animals, racehorses, breeding stockSuitableHolds CEIV Live Animals, with ground and onboard handling procedures to match.
General cargo and machinery parts for North AmericaCan be consideredWidebodies take built-up pallets and connect at Taoyuan to the five North American stations, but the mainland-to-Taoyuan sector has to be arranged first, adding about 1 day against a direct flight.
Cargo that needs a direct flight and no transhipmentNot suitableThere is no mainland station, so all cargo is connected to Taoyuan first; every extra sector adds time and one more handling risk.
Very large volumes, single shipments above 2 tonnesNot a fit for nowOnly belly capacity is available today and the A350F arrives in 2028, so large volumes should still go to a freighter operator.
Special cargo approvals are where it stands apart

The four CEIV certifications are workable, auditable standards covering facilities, staff training, temperature records and exception handling. For pharmaceuticals, perishables and lithium batteries, where a failure cannot be fixed afterwards, the approval usually matters more than the rate.

Fast cargo growth means space is tightening

Volume and revenue both grew about 50%, which shows belly space being absorbed quickly. On popular lanes, North America especially, space has to be locked earlier in peak season.

Cargo capability and the six-year track record

Special cargo handling★★★★★

All four IATA CEIV certifications, covering pharmaceuticals, perishables, live animals and lithium batteries, the first carrier in Taiwan to hold the full set.

North American long-haul capacity★★★★★

Five stations in service, Los Angeles, San Francisco, Seattle, Ontario and Phoenix, with A350 belly space for built-up pallets, all connecting at Taoyuan.

Direct mainland China connectivity★★★★★

No station, no office and no published cargo agent,a structural gapthat has to be solved by connecting services.

Freighter capacity★★★★★

No freighters in service. 10 A350Fs are on order but the first is not due until mid-2028, so freighter capacity cannot be planned as available now.

Digital tracking visibility★★★★★

The STARLUX Cargo App and cargo network platform push status updates proactively, putting visibility ahead of peers.

Six years of growth: from three routes to an intercontinental network
2018
STARLUX Airlines is founded by Chang Kuo-wei, a veteran of the Taiwan airline industry, entering the market as a four-class full-service carrier.
2020-01
First flight, with three routes launched from Taipei the same day: Macau, Da Nang and Penang. The pandemic hit immediately, an extreme test of a new company's resilience.
2023–2024
The A350-900 arrives and North American long-haul routes open, turning a regional airline into an intercontinental carrier; cargo starts in parallel and special cargo handling is built up.
2026-01
The first A350-1000 is delivered, making the carrier the 11th airline in the world to operate the type; the fleet reaches 30 aircraft.
2026-07/08
Cargo receives the World Air Cargo Award as Best Cargo Airline in Asia, with volume and revenue up about 50%; the first European route, Taipei–Prague, opens on 1 August.
2027–2029
The first phase of fleet expansion is due to finish at the end of 2027 with 48 passenger aircraft; the 10 A350F freighters arrive from mid-2028 and are all in place by the end of 2029, starting full passenger and cargo operation.

Booking process in five steps

1
Send the cargo details

Commodity, pieces, gross weight, volume, packing, whether batteries are included or temperature control is needed, origin city and required date.

2
Feasibility and routing review

We check whether the pieces fit the hold, whether a connection is needed and whether the connecting time works, then quote.

3
Booking and rate comparison

Space and rates for both the STARLUX sector and the connecting sector are obtained together and compared with a direct option, and the customer decides.

4
Pickup and export declaration

Pickup, export declaration and delivery to the airport are arranged; documents and packing certificates for special cargo are prepared in advance.

5
Transhipment, tracking and delivery

The connecting transfer and re-screening are completed, tracking runs against the 189-prefix MAWB, and the job closes when clearance and delivery at destination are done.

Recommended approachLet Goodhope Freight arrange it end to end
  • STARLUX has no direct channel in mainland China, so self-managed handling means dealing with a mainland forwarder, a Macau or Hong Kong connector and a foreign airline at once, which leaves gaps in responsibility
  • Goodhope Freight covers the whole chain under one engagement and coordinates all parties if a delay or exception occurs, so the customer has a single point of contact
  • Goodhope Freight also quotes direct-carrier options for comparison
  • Tell us in advance about special cargo such as pharmaceuticals, perishables, lithium batteries or live animals, and documents and packing will be prepared to CEIV requirements

Export routing assessment

Send the commodity, weight, volume, origin city and required date, and Goodhope Freight returns a workable plan the same day, covering whether STARLUX suits the cargo, how many connecting sectors are needed, total transit time and a cost range. Pickup in mainland China, export declaration, connecting arrangements and destination coordination are handled in one place.

Contact Goodhope Logistics (China) Limited Get an air freight plan and quote

FAQ

QDoes STARLUX Airlines operate freighters?
Not at present.Ten A350F freighters are on order. The first is due in mid-2028, with all aircraft delivered by the end of 2029.Until then all of its cargo capacity comes from passenger belly holds, so what it can accept is limited by belly volume and payload. Large volumes or oversize pieces still need a freighter operator.
QHow is mainland cargo booked and connected through Macau or Hong Kong?
No.STARLUX Airlines has no station in mainland China and no published cargo office or general sales agent.Mainland cargo must first move to Taoyuan with another carrier, through Macau or Hong Kong, and then transfer to a STARLUX flight. Goodhope Freight links both sectors in one booking, but total transit runs about a day longer than a direct option.
QHow do you identify the 189 AWB prefix?
189 is the airline prefix code IATA assigned to STARLUX Airlines.An air waybill has 11 digits, written 189-xxxxxxxx: the first 3 identify the carrier, the next 8 are the serial number and the last is a check digit. If the MAWB does not start with 189, another carrier or forwarder issued it, and tracking has to go to that issuer.
QWhich cargo suits STARLUX Airlines?
Pharmaceuticals and temperature-controlled cargo, perishables, lithium battery products, live animalsThose four are where it leads: it was the first carrier in Taiwan to hold all four IATA CEIV certifications, with auditable procedures, temperature-controlled facilities and exception handling. General cargo for North America is also an option, provided the extra time at Taoyuan is acceptable.
QWhat makes up the rate, and which surcharges apply?
Chargeable weight is the greater of actual gross weight and volumetric weight, the latter usually length × width × height in centimetres divided by 6000, so low-density cargo is charged on volume. Beyond the freight rate there may be pickup, declaration, documentation, ground handling, fuel and war risk surcharges, and a connecting option adds the cost of the connecting sector.Our quotation itemises each charge, so each charge can be matched to the service behind it.
QHow are cargo claims and liability determined?
Carrier liability is governed by the Montreal Convention and the conditions of carriage and is limited per kilogram in Special Drawing Rights,usually far below the actual value of the cargowith limited cover for delay and consequential loss. Three steps are advisable: insure high-value cargo for the full invoice value, which Goodhope Freight can arrange; keep packing photos and weighing records at handover; and open and inspect on receipt, photographing any damage and obtaining an incident report.
QHow does an overseas buyer work with a Chinese forwarder?
This is the core of our work. The customer provides supplier details in China and the cargo requirements,and Goodhope Freight handles pickup, declaration, booking, documents and shipping notices in China, reporting progress in the customer's time zone. Our long-standing clients are overseas importers who buy in China and ship home.
Disclaimer

Prepared by Goodhope Logistics (China) Limited (Goodhope Freight). Airline names, codes and brand marks mentioned here belong to their respective owners, and our company has no affiliation, agency or investment relationship with the airlines described. The information is compiled from public sources for reference only and does not form a contract of carriage or a commitment. Space, rates and schedules are subject to actual confirmation by the carrier or its authorized agent at the time of booking.