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ANA Air Cargo Introduction

Company Name: All Nippon Airways Co., Ltd. (ANA), with ANA Cargo Inc. as its cargo subsidiary.
Parent Company: ANA Group.
ANA Cargo Established: October 1, 2013.
ANA Cargo Operations Began: April 1, 2014.
ANA Cargo Introduction of Air Freight Services from China to the World: ANA Cargo offers extensive global air freight services from China, covering Asia, North America, Europe, and beyond, with access to over 40 destinations. Known for cost-effective heavy cargo shipping, ANA ensures safe and timely deliveries. ANA is committed to providing efficient and reliable services in the Chinese market.
Chinese Website: https://www.anacargo.jp/ch
Major Bases in China: Beijing, Shanghai, Guangzhou, Hong Kong.
IATA Code: NH
ICAO Code: ANA
Callsign: All Nippon

ANA Air Cargo Offices in China

ANA air cargo has established multiple offices across China to facilitate air cargo services. Below are the addresses and contact details for these offices:
1.Beijing
(1) Cargo Sales Department
Address: Room N200, Beijing Development Building, No. 5 Dong San Huan North Road, Chaoyang District, Beijing
Phone: +86-10-8559-9217/9221
Fax: +86-10-6590-9185
Postal Code: 100004
Business Hours: 09:00–17:30
(2) Cargo Transportation Department
Address: Room 347, BGS Cargo Station, Beijing Capital International Airport, No. 566-11 Shunping Road, Shunyi District, Beijing
Phone: +86-10-6947-9774/9656
Fax: +86-10-6947-9974
Postal Code: 101300
2.Dalian
(1) Cargo Sales Department
Address: Gate 22, Zhoushuizi International Airport, Dalian, Liaoning Province
Phone: +86-411-8360-8788
Fax: +86-411-8665-0424
Business Hours: 07:40–16:40 (Monday–Saturday)
(2) Cargo Transportation Department
Address: No. 96, Yingkou Road, Ganjingzi District, Dalian Zhoushuizi Airport, Liaoning Province
Phone: +86-411-8664-5511
Postal Code: 116033
3.Qingdao
Cargo Sales Department
Address: Room F-B012, 2nd Floor, T1 Terminal, Qingdao Jiaodong International Airport
Phone: +86-532-8827-0119/0120
Fax: +86-532-8827-0105
Postal Code: 266317
Business Hours: 08:30–17:00 (Monday–Friday)
4.Shanghai
Cargo Sales and Consignment Department
Address: Shanghai Pudong International Airport, Dongyuan Hang Road, Shanghai
Phone: 021-68352436
Fax: 021-68352293
Business Hours: 09:00–17:30 (Monday–Saturday)
5.Hangzhou
(1) Cargo Sales Department
Address: Room 705, Building D, Hangzhou International Air Port Building, Xiaoshan International Airport, Hangzhou, Zhejiang Province
Phone: 86-187-5714-5884
Business Hours: 09:00–17:30 (Monday–Friday)
(2) Cargo Transportation Department
Address: Room 705, Building D, Hangzhou International Air Port Building, Xiaoshan International Airport, Hangzhou, Zhejiang Province
Phone: 86-571-8666-5968
Postal Code: 311207
6.Xiamen
Cargo Sales and Transportation Department
Address: Room 308, Shengtong Center, No. 40 Xiangyun Road, Huli District, Xiamen
Phone: 86-592-573-2887
Fax: 86-592-578-8984
Postal Code: 361006
Business Hours: 09:00–17:30 (Monday–Friday)
7.Guangzhou
(1) Cargo Sales Department
Address: Room 1403, Tower A, Victory Plaza, No. 103 Tiyu West Road, Tianhe District, Guangzhou, Guangdong Province
Phone: 86-20-3877-3462
Fax: 86-20-3877-2382
Postal Code: 510620
Business Hours: 08:50–17:20 (Monday–Saturday)
(2) Cargo Transportation Department
Address: Room E301, East Wing, 3rd Floor, Platinum Hotel, No. 1 Konggang Hotel Road, Baiyun Airport, Huadu District, Guangzhou, Guangdong Province
Phone: 86-20-28238084
8.Hong Kong
Address: Room 609C, 6th Floor, Office Building, Cathay Pacific Cargo Terminal, No. 3 Junk Wing Road, Hong Kong International Airport, Tung Chung, Hong Kong
Phone: +852-2357-7388
Fax: +852-2357-7300
Business Hours: 09:00–17:35 (Monday–Saturday)
9.Shenzhen
Address: Room 1708, 17th Floor, Shenzhen Kerry Centre, No. 2008 Renmin South Road, Luohu District, Shenzhen
Phone: 86 (755) 8249 3391
10.Taipei
Address: Unit 6-1, No. 220, Songjiang Road, Taipei 104, Taiwan
Phone: 886-2-2521-6789
Fax: 886-2-2562-2678
Business Hours: 09:00–18:00 (Monday–Friday)
11.Macau
Cargo Sales and Consignment Department
Address: Room G2, 13th Floor, Macau Financial Center, Beijing Street, Macau Peninsula, Macau
Phone: 853-2875-1594
12.Chengdu
Cargo Sales and Consignment Department
Address: Room A52, 19th Floor, Building B, Chamber of Commerce Building, No. 100 East Street, Niutemple Section, Jinjiang District, Chengdu
Phone: +86-28-61103395
Postal Code: 610021

ANA Air Cargo Booking Guide

ANA offers global air freight booking services from China. Here's a guide for your reference:
1.Preparation
Cargo Information: Provide detailed cargo details, including description (in Chinese and English), quantity, weight, volume, packaging, and specifications. Specify destination port and consignee/shipper information.
Special Cargo: Submit IATA certification, inspection certificates, or temperature - control requirements for dangerous goods, live animals, or chilled cargo.
Customs Docs: Prepare a customs declaration, commercial invoice, packing list, and contract. Ensure all documents are complete and accurate, matching the bill of lading.
Qualifications and Restrictions: Verify import/export rights and check if your cargo requires quotas or special licenses. Understand ANA's restrictions on cargo size, weight, and type.
2.Choosing a Freight Forwarder
Book through a primary forwarder or ANA - authorized agent with the authority to apply for a master air waybill (MAWB).
Evaluate the forwarder's service capability and cost transparency.
3.Booking Process
Quotation and Confirmation: Provide cargo and transport requirements to the forwarder, who will quote based on ANA's rates and space availability. Confirm freight terms and extra costs.
Booking Request: Fill out a booking form with shipper, consignee, flight, and cargo details. Sign and stamp it. Inform the forwarder if you need to designate an HAWB/MAWB.
Space Confirmation: The forwarder submits the booking to ANA, gets space and MAWB confirmation, and updates you on flight dynamics. Note that space may change due to flight capacity or cargo priority.
4.Cargo Handover and Transportation
Delivery: Deliver goods to ANA - approved warehouses per the forwarder's schedule, or arrange pickup. Ensure packaging meets aviation safety standards. Provide an accurate warehouse receipt with container and seal numbers.
Customs Clearance and Security Check: The forwarder or customs broker submits clearance documents. Dangerous goods need a safety declaration and UN number. All goods must pass ANA's security check.
Loading and Tracking: After customs clearance, ANA loads the cargo. Track flight status in real - time via the MAWB on ANA's website or the forwarder's system. If there's a flight delay or cargo off - load, the forwarder coordinates rescheduling and notifies you.
5.Destination Operations
Clearance and Pickup: The consignee arranges pickup with the MAWB and clearance documents. ANA or the local agent assists with delivery. For collect freight, payment is needed before release.
Exception Handling: In case of damage or loss, submit a claim to ANA immediately with relevant documents.
6.Precautions
Timeliness: Book 3 - 5 days in advance, earlier for peak seasons or special routes.
Document Accuracy: Ensure all information on shipping documents, customs declarations, and manifests is identical to avoid detention or fines.
Special Cargo: Prioritize booking for perishable goods and specify transport time limits.

ANA Air Cargo Booking Agents in China

ANA Air Cargo Booking Agent in China - Goodhope Logistics

ANA Air Cargo Tracking

1.Tracking Methods
(1) ANA Cargo Website: Enter the ANA master air waybill (AWB) number in the format 205-XXXXXXXX or 205XXXXXXXX on the ANA Cargo website or partner platforms. If the tracking entry isn’t directly available, access the separate cargo page.
(2) Freight Forwarder/Agent: Use primary forwarders or ANA-authorized agents who can access ANA’s internal systems for detailed cargo information.
2.Tracking Steps
(1) Get AWB Number: The MAWB is issued by the airline, and the HAWB by the forwarder. ANA AWB numbers start with 205 and are 11 digits long.
(2) Choose Tracking Channel
Website/Third-party Platform: Enter the AWB to see cargo status, flight number, and timestamps.
Forwarder Assistance: Forwarders can use their internal systems or ANA customer service to get real-time updates, especially for complex or abnormal situations.
(3) Track Key Nodes: Monitor warehouse entry time, flight schedules, transfer progress, and clearance status. Note that website info may lag by hours.
3.Forwarder Selection Tips
(1) Authorized Agent Qualification: Choose official ANA-authorized primary forwarders with MAWB issuance authority to prevent delays.
(2) Service Capability Assessment: Evaluate the forwarder’s emergency handling experience, route coverage, and cost transparency.
(3) Digital Platform Recommendation: Use online logistics platforms for integrated rate inquiry, booking, and tracking.
4.Common Issues and Precautions
(1) Possible Reasons for No Results:
Check for AWB entry errors, incomplete customs declarations, or unscheduled flights. Contact your forwarder for confirmation.
Transfer Delays: If cargo stays at a transfer airport for days, it might be due to aircraft limitations or priority adjustments. Have your agent coordinate subsequent flights.
(2) Special Cargo Tracking: Dangerous or temperature-controlled goods require extra documents. Use forwarders for detailed tracking.

ANA Air Cargo International Route Information

ANA Air Cargo operates numerous international routes from China to destinations across the globe, including but not limited to:
Departures from Shenzhen Bao'an International Airport (SZX)

Notes:
1."RFS" indicates regional freighter service or codeshare arrangements.
2."—" denotes direct flights with no transit point.
3.Schedules marked with codes (e.g., D457, D36) follow specific weekly patterns.
4.Aircraft Model Codes: Some flight models include combined codes (e.g., D457 B788), indicating segmented transportation or code - sharing flights.
5.Time Format: "+1" means arrival the next day, and "-1" means the date is reduced by one day due to time zone changes.

ANA Air Cargo Pricing

ANA air freight rates are not fixed and are subject to various factors.
1.Pricing Factors
Rates vary based on cargo type (general/special), weight, route, and urgency. For specific rates, inquire via the official website, customer service hotline, or contact a booking agent.
2.ANA Air Freight Rate Examples (Non - real - time)
Due to the time - sensitive nature of ANA air freight pricing and its susceptibility to multiple factors, the following rate examples are for reference only:
Price List Departing from Shenzhen Bao'an International Airport (SZX)

Remarks:
1.Price Unit: The values in the table represent the transportation cost per kilogram in RMB. Exact rates are subject to booking confirmation.
2.Transit Remarks:
NRT Transit: Cargo transiting through Tokyo Narita International Airport uses ANA's quick transit service.
D16 Rate: A specific cargo rate code for discounted direct flight prices.
3.Combined Routes: Routes like London/Frankfurt/Paris or New York/Chicago have the same rates, but actual space allocation depends on flight capacity.
4.Special Requirements: Additional fees apply for chilled or hazardous goods, not included in the table.
Notes:
1.The above rates apply to general cargo/express shipments.
2.Lithium battery shipments are prohibited; dry battery shipments require a test report from a recognized certification body for acceptance.
3.No volumetric weight adjustment for low-density (bulky) cargo.

Features of ANA Air Cargo Services

1.Extensive Route Network and Coverage
Direct Flights from Major Chinese Cities to Japanese Hubs: ANA operates from several Chinese airports, including Guangzhou Baiyun (CAN), Shanghai Pudong (PVG), Beijing Capital (PEK), and Chengdu Shuangliu (CTU), with direct flights to key Japanese hubs like Tokyo Haneda (HND), Narita (NRT), and Osaka Kansai (KIX). It offers global cargo services across five continents via transit.
Dense Global Routes: Through Japanese hubs, ANA connects major destinations in Europe (London, Frankfurt, Paris), North America (Los Angeles, New York), and Oceania (Sydney), meeting diverse freight needs.
2.Efficiency and Timeliness
Rapid Transportation: Using modern aircraft like the Boeing 787 and B737, and with high-frequency flights (e.g., multiple daily flights from Shenzhen to Los Angeles), ANA ensures quick delivery. For example, non-stop flights from Shenzhen to Tokyo take about 5 hours.
Priority Handling for Time-Sensitive Cargo: ANA offers temperature-controlled and priority loading services for perishable and pharmaceutical goods to maintain quality and efficacy.
3.Safety and Specialized Services
Strict Safety Management: Following IATA standards, ANA uses air containers and specialized packaging to minimize damage, ideal for high-value and fragile goods.
Special Cargo Handling: ANA transports hazardous materials (IATA-certified), live animals, and chilled goods, providing full temperature control and monitoring.
4.Digitalization and Convenience
Online Cargo Tracking: Track shipments in real-time via ANA's website using the MAWB number, with updates on flight status, transit, and customs clearance.
One-Stop Agent Services: ANA's authorized agents handle booking, customs clearance, and delivery, simplifying the process for customers.
5.Cost Optimization and Flexibility
Tiered Pricing Strategy: ANA offers volume-based discounts (e.g., rates as low as 16 RMB/kg for direct flights from Shenzhen to Tokyo Narita) with additional discounts for large shipments.
Reduced Hidden Costs: Air freight's fast turnaround reduces inventory and capital tie-up, beneficial for high-value supply chains.
6.Sustainability and Innovation
Eco-Friendly Fleet: ANA uses fuel-efficient aircraft like the Boeing 787 to cut carbon emissions.
Digital Transformation: Automated warehousing and smart scheduling algorithms enhance handling efficiency and reduce ground time.