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SF Airlines Cargo Introduction

Company Name: SF Airlines Co., Ltd.
Parent Company: SF Group (a wholly - owned subsidiary of SF Express (Group) Co., Ltd.)
Headquarters Address: Floors 5 & 6, Integrated Building, SF South China Transfer Center, No. 1111, Terminal 4 Road, Shenzhen Airport, Caowei Community, Hangcheng Subdistrict, Bao'an District, Shenzhen City
SF Airlines' China - to - Global Air Freight Intro: Founded in 2009, SF Airlines is SF's cargo airline, China's first private express carrier, and one of Asia's largest all - cargo airlines. As of March 2025, its fleet of 90 full - cargo planes (including Boeing 747, 767, 757, 737) supports global routes, with over 30% wide - body aircraft.
Phone: +86 - 755 - 82136100 (Visit www.sf - airlines.com or call SF Express at 95338 for the latest info)
Official Website: www.sf-airlines.com
Major Bases: Shenzhen (HQ), Hangzhou, Beijing, Ezhou
IATA Code: O3
ICAO Code: CSS
Callsign: SF / SHUNFENG AIR

SF Airlines Cargo China Offices

SF Airlines has multiple local offices in China. Here are some of their addresses and contact details:
1.Headquarters
Address: SF South China Transfer Center, Comprehensive Building Floors 5 & 6, No. 1111, Hangzhou Road 4, Shenzhen Bao'an Airport, Shenzhen, Guangdong Province
Phone: 0755-23450243
2.Beijing Branch
Phone: 13666080501
Address: No. 3, Freight Road, Shoudu Airport Subdistrict, Chaoyang District, Beijing
Email: zhibinli@sf-express.com
3.Tianjin Office
Phone: 0755-23450243, 0755-23450111, 0755-23450480, 0755-27776422, 022-24901325
Address: Room 211, Layer 2, Tianjin Air Port Freight Co., Ltd., Tianjin Binhai International Airport, Tianjin
4.Chengdu Office
Phone: 15881030301
Address: No. 76, Wuying North Road, Wuhou District, Chengdu
Email: zhangjingsheng@sf-express.com
You can also call SF Airlines customer service at 4008-111-111 for inquiries.

SF Airlines Cargo Booking Guide

SF Airlines offers air cargo booking services. Here's a guide for your reference when booking:
1. Booking Methods
(1) Online Booking

1. Visit the SF Airlines official website: www.sf-airlines.com.
2. Look for the booking entry, usually found under "Services" or "Customer Service" on the homepage.
3. Fill in the cargo information, origin and destination, transportation time requirements as prompted.
4. Submit the booking application and wait for SF Airlines' confirmation.

(2) Customer Service Hotline Booking:

1. Call SF Airlines customer service hotline: 95338.
2. Follow the voice prompts to select the corresponding service option, usually with a dedicated booking channel.
3. Communicate the cargo information and transportation requirements with the customer service representative to complete the booking.

2. Booking Information Required
(1) Cargo Information: Including name, weight, volume, packaging method, etc.
(2) Origin and Destination: Specify the departure and destination airports.
(3) Transportation Time: Expected departure and arrival times to help SF Airlines arrange suitable flights.
(4) Special Requirements: Mention any special transportation requirements (such as temperature control, time-limited) when booking.
3. Booking Precautions
(1) Advance Planning: It is recommended to plan transportation needs in advance to allow sufficient time for booking and cargo preparation.
(2) Accurate Information: Ensure accurate filling of cargo information and transportation requirements during booking to avoid affecting transportation efficiency and safety.
(3) Monitor Confirmation: After submitting the booking application, closely monitor SF Airlines' confirmation reply to ensure successful booking.
4. Post-Booking Operations
(1) Cargo Preparation: Prepare the cargo according to the booking confirmation, and package and mark it as required.
(2) Delivery: Deliver the cargo to the designated location as required by SF Airlines or arrange for pickup.
(3) Track Transportation Status: Track the cargo's transportation status through SF Airlines' official website or customer service hotline to ensure timely arrival at the destination.

SF Airlines Air Cargo China Booking Agent

SF Airlines Air Cargo China Booking Agent - Goodhope Logistics

SF Airlines Cargo Tracking and Inquiry

1. Inquiry Website
To check the transportation status of SF Airlines cargo, visit the official website directly: www.sf-airlines.com. On the homepage, find the "Cargo Inquiry" entry, usually located in the lower-left corner of the carousel images.
2. Inquiry Methods
(1) Official Website Inquiry:

1. Enter the SF Airlines official website and click the "Cargo Inquiry" button.
2. On the inquiry page, enter your SF Airlines air waybill number (AWB), which is usually in the format 92112345678 or 921-12345678.
3. Click the "Track" button, and the system will display the latest transportation status of the cargo.

(2) Third-Party Logistics Inquiry Platform:

1. If it's inconvenient to visit the SF Airlines official website, you can use a third-party logistics inquiry platform.
2. Enter your SF Airlines air waybill number on these platforms to also check the transportation status of the cargo.

3. Inquiry Agent
If you book SF Airlines services through a freight forwarder, you may also contact the forwarder to track your shipment status. Freight forwarders typically provide cargo tracking services, enabling you to monitor the real-time movement of your goods throughout the transportation process.
4. Precautions
(1) Accuracy of Waybill Number: Ensure the entered waybill number is correct to avoid failing to check the correct transportation status.
(2) Inquiry Timeliness: Due to multiple links in cargo transportation, there may be some delay in the inquiry results. If the transportation status is not updated for a long time, it is recommended to contact SF Airlines customer service or the freight forwarder for consultation.
(3) Privacy Protection: When checking the cargo status, pay attention to protecting personal privacy and cargo information security to avoid leaking to irrelevant personnel.

SF Airlines' International Air Freight Route Information

SF Airlines has launched numerous international routes for transporting goods from China to the world, including but not limited to:
1. Direct Routes

2. Connecting Routes

3. New Specialty Routes

SF Airlines Air Freight Rates

SF Airlines' air freight rates aren't fixed. They change due to many factors.
1. Pricing Factors
SF Airlines air freight rates fluctuate based on cargo type (general/special), weight, route, and timeliness requirements. Quotes can be obtained through the official website, customer service hotline, or by contacting an agent.
2. SF Airlines Air Freight Rate Examples (Not Real-Time)
Due to the time sensitivity of SF Airlines air freight rates and their susceptibility to various factors, the following rate examples are for reference only:
Shenzhen Bao'an International Airport (SZX) Departure Freight Rates

Guangzhou Baiyun International Airport (CAN) Departure Freight Rates

Notes:
1.Packaging Method
Loose: Unpalletized loose cargo.
Pallet: Cargo transported on standard pallets.
Density Ratio: Charged based on the volume-to-weight ratio of the cargo (e.g., 1:300 means 300 kg per cubic meter).
2.Effective Date: Marked as "effective from January XX", unmarked means immediate effect.
3.Special Notes: "9610 express cargo" refers to cross-border e-commerce export goods under customs supervision code 9610, which are currently not accepted on the Guangzhou to Taipei route.

SF Airlines Air Freight Service Features

1.Efficient Transportation and Extensive Coverage
(1) Air Direct: SF Airlines' international air freight service uses air direct shipping with its own cargo planes, reducing transit links and improving transportation efficiency.
(2) Broad Network Coverage: SF Airlines' international service network covers over 200 countries and regions, providing convenient international transportation services.
(3) Fast Delivery Time: Relying on a strong aviation network and efficient transportation processes, SF Airlines' international air freight service typically delivers goods to the destination within a short period, usually 3-7 days, comparable to international courier giants.
2.Safe and Reliable
(1) Advanced IT Logistics System: SF Airlines uses an advanced IT logistics system to achieve full-process tracking and real-time monitoring of goods, significantly reducing the risk of loss.
(2) Strict Safety Measures: SF Airlines implements strict safety measures during transportation to ensure the safety and integrity of goods.
3.Diverse Service Products
(1) Rich Product Line: SF Airlines' international air freight service offers various product options, such as international standard express and international special offer, to meet different transportation needs.
(2) Customized Solutions: SF Airlines can develop personalized logistics solutions for customers, providing door-to-door high-quality courier services.
4.Convenient Operation Process
(1) Efficient Collection: SF Airlines offers efficient collection services, with door-to-door pickup within 1 hour in mainland China, operating 365 days a year for convenience.
(2) Quick Ordering: Supports electronic waybills, WeChat booking, and other ordering methods, simplifying the process and enhancing customer experience.
5.Professional Customs Clearance Service
(1) Professional Customs Clearance: SF Airlines provides professional customs clearance services, familiar with customs regulations and policies of various countries, assisting customers in completing customs procedures quickly.
(2) Transparent Customs Clearance: SF Airlines' customs clearance service is transparent and fair, avoiding unnecessary delays and costs.
6.High Cost-Performance
(1) Competitive Pricing: SF Airlines' international air freight service is priced comparably to EMS and lower than international courier giants, offering good value for money.
(2) Duty-Free Services: For certain types of cargo, SF Airlines offers exemptions on China mainland export D-class customs declaration fees, further reducing transportation costs.
7.Continuous Innovation and Development
(1) Route Expansion: SF Airlines keeps expanding its international route network to enhance air freight capacity and better serve global customers.
(2) Technology Upgrades: SF Airlines focuses on technological innovation and upgrades, introducing advanced logistics technology and equipment to improve transportation efficiency and service quality.

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