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Asiana Cargo Introduction

Company Name: Asiana Airlines Inc. (Korean: 아시아나항공)
Group Affiliation: Previously under Kumho Asiana Group. Since November 2020, Korean Air announced a acquisition plan valued at KRW 1.8 trillion, and the merger process is still ongoing.
Asiana Cargo' Global Air Cargo Services from China Introduction: Asiana Cargo is an important part of Asiana Airlines, encompassing air freight services from China to the rest of the world. It provides one-stop services, including global cargo transportation, booking, tracking, and accounting. With multiple cargo bases in China and a extensive route network, Asiana Airlines meets global logistics demands. As South Korea's second-largest airline, its cargo business holds a significant position in the international market. Asiana Cargo continues to offer high-quality services and a global network, delivering efficient and reliable freight solutions for customers.
Contact Number: 400-650-8000 (24/7 customer service within China)
Official Website: www.asianacargo.com
Major Bases in China: Tianjin Binhai International Airport (TSN), Beijing Capital International Airport (PEK), Shanghai Pudong International Airport (PVG), Guangzhou Baiyun International Airport (CAN)
IATA Code: OZ
ICAO Code: AAR

Asiana Cargo Offices in China

Asiana Cargo has offices in multiple cities across China, with addresses and contact details as follows:
1.Beijing Office
Address: Floor 12, Building A, Jiacheng Plaza, Xiaguangli 18, Dongisanhuan North Road, Chaoyang District, Beijing
Phone: 400-650-8000 (Asiana Airlines China Booking Hotline, applicable for cargo services)
2.Shanghai Office
Address: Room 305, Floor 3, No. 1055 Zhongshan West Road, Changning District, Shanghai
Phone: 400-650-8000
3.Xi’an Office
Address: Room 2706, Unit 1, Building 6, Gaoxin Duhui, Gaoxin 4th Road, Yan塔 District, Xi’an, Shaanxi Province
Phone: 400-650-8000
4.Dalian Office
Address: Room 1608, Floor 16, Hongyuan Plaza, Renmin Road 23, Zhongshan District, Dalian, Liaoning Province
Phone: 400-650-8000

Asiana Cargo Booking Guide

Asiana Cargo provides air freight booking services from China to the global destination. Here's a guide for your reference when booking:
1. Booking Methods
(1) Official Channels

• Online Booking: Visit the Asiana Cargo website at www.asianacargo.com, go to the "Cargo Services" section, fill in the cargo information, and submit your application.
• Phone Booking:
• Within China: 400-650-8000 (transfer to the cargo department)
• Outside China: +86-10-8451-0101

(2) Authorized Agent Cooperation

• Book through Asiana Airlines' authorized freight agents in China (such as logistics companies in Tianjin and Shanghai). You can find the specific agent list on the official website or by contacting customer service.

2. Booking Process
(1) Confirm Cargo Information

• Cargo type (general cargo/hazardous materials/temperature-controlled cargo, etc.), weight, volume, packaging specifications.
• Origin (e.g., Shanghai Pudong Airport) and destination (e.g., Seoul Incheon Airport or European/American hubs).

(2) Select Route and Flight

• Choose flight frequency based on the urgency of the cargo.
• Major cargo routes in China include:
• Tianjin/Shanghai/Guangzhou ⇌ Seoul (Incheon)
• Tianjin ⇌ Chicago
• Shanghai ⇌ Los Angeles
• Asiana's main freight aircraft: Boeing 747-400F (with a single cargo capacity of approximately 110 tons)

(3) Submit Booking Application

• Provide a booking application (including cargo details, consignor and consignee information, transportation requirements, etc.)
• For special cargo (such as hazardous materials, live animals), additional qualification documents (such as MSDS, live transport certification) are required.

(4) Confirm Cabin Space and Freight Rates

• The Asiana Cargo department or agent will provide feedback on cabin space and freight rates (including fuel surcharges, security fees, etc.) within 1-2 working days.

(5) Cargo Preparation and Delivery

• Secure the packaging as per the standard and affix the cargo label (including the destination code such as ICN Seoul Incheon).
• Deliver the cargo to the designated airport cargo terminal (e.g., Shanghai Pudong Airport Cargo Terminal) and complete security, weighing, and palletizing.

(6) Track Cargo Status

• Input the air waybill number (such as OZ-12345675) in the "Cargo Tracking" function on the official website to check the transportation progress in real-time.

3. Documents Required
(1) Basic Documents

• Air Waybill (Shipper’s Letter of Instruction, SLI)
• Commercial Invoice
• Packing List

(2) Customs Clearance Documents

• Export Customs Declaration (to be processed through a freight forwarder or customs broker)
• Certificate of Origin (if required)
• Special documents required by the importing country (such as AMS declaration for the US, ENS declaration for the EU).

4. Precautions
(1) Booking Time

• It is recommended to submit the application at least 3-5 working days in advance (earlier during peak seasons), especially for bulk cargo or special categories.

(2) Special Cargo Requirements

• Hazardous materials: Must comply with the IATA Dangerous Goods Regulations (DGR), and provide UN numbers and proof of compliant packaging.
• Temperature-controlled cargo: Confirm in advance whether the flight has temperature-controlled cargo space (for pharmaceuticals, fresh products, etc.)

(3) Cost Transparency

• Confirm whether the freight rate includes fuel surcharges, security fees, airport handling charges, etc., to avoid hidden costs.

(4) Packaging Standards

• Cargo must comply with IATA air transport packaging standards. Fragile items must be reinforced and marked with a "fragile" label.

(5) Insurance Recommendation

• It is recommended to purchase air transport insurance for high-value cargo (through Asiana's partner insurance companies).

5. Additional Information

• Major cargo terminal addresses in China:
• Shanghai Pudong International Airport Cargo Terminal: No. 900 Qihang Road, Pudong New District
• Tianjin Binhai International Airport Cargo Terminal: No. 1 Airport Avenue, Dongli District
• Emergency Contact: In case of flight delays or cargo issues, emergency coordination is available through the customer service hotline at 400-650-8000.

Asiana Cargo China Booking Agent

Asiana Cargo China Booking Agent - Goodhope Logistics

Asiana Airlines Cargo Tracking and Tracing Guide

Here's a guide for querying and tracking Asiana Airlines Cargo shipments for customer reference:
1. Official Inquiry Channels
(1) Website Inquiry

• The Asiana Airlines Cargo official website offers online cargo tracking. Visit <url id="d02m9pj12h6f8ocq9nv0" type="url" status="parsed" title="Welcome To Asiana Cargo" wc="5302"https://www.asianacargo.com/home.do</url, click on "Cargo Tracking" or a similar entry, and enter the Air Waybill number (AWB) to perform the search.
• AWB format: Typically in the form of OZ-12345678 or 123-12345675. Note the combination of letters and numbers.

(2) Customer Service Consultation

• Customer service hotline within China: 400-650-8000 (Service hours: 7:00-21:00). Call and request to be transferred to the cargo department for assistance.

2. Third-Party Agent and Platform Queries
(1) Logistics Tracking Platforms

• After entering the AWB number, you can check the status of Asiana Cargo shipments.

(2) Authorized Freight Forwarders

• You can also check the shipment status through Asiana Airlines' authorized freight forwarders in China (such as logistics companies in Tianjin and Shanghai). The list of agents can be found on the official website under the "Partners" section or by contacting customer service.

3. Detailed Inquiry Steps
(1) Querying via the Official Website

• Steps:

a. Visit the official website https://www.asianacargo.com → Select "Cargo Tracking".
b. Enter the 11 or 12-digit Air Waybill number (e.g., OZ-12345678).
c. Click "Search" to view the cargo status, including departure, transit, and arrival nodes.
(2) Querying via Third-Party Platforms

• Follow the specific instructions and procedures outlined by the third-party platform for tracking Asiana Airlines Cargo shipments.

4. Other Auxiliary Query Methods
(1) Airport Cargo Terminal Inquiry

• Some airport cargo terminals (such as Shanghai Pudong and Tianjin Binhai) offer cargo status inquiry services. Contact the cargo terminal and provide the AWB number. For example, the address of the Shanghai Pudong Airport Cargo Terminal is No. 900 Qihang Road, Pudong New District.
• The AIRCIS system at Incheon International Airport allows you to check cargo booking, freight terminal operating information, and D/O status, with support for EDI and API integration.

(2) Mobile Applications

• Mobile applications like AAT Mobile Plus (for Hong Kong International Airport Cargo Terminal) enable real-time tracking of truck waiting status and pickup notifications.

5. Precautions

• AWB Accuracy: Ensure that the entered AWB number is correct and error-free. Letters should be case-sensitive.
• Special Cargo Inquiry: For hazardous materials, temperature-controlled cargo, etc., it is necessary to confirm the airport's handling capabilities in advance (such as Shanghai Pudong and Beijing Capital airports, which support refrigerated/frozen cargo).
• Exception Handling: If there is no update for a long time, it is recommended to contact customer service or set up exception alerts through a third-party platform.


Asiana Cargo International Air Routes

Asiana Cargo has an extensive network of air routes, with numerous international routes from China to the rest of the world, including but not limited to:

Departure Airport	Airport Code	Route	Flight Frequency	Aircraft Type	Main Cargo Type	Departure / Arrival Time (Local)	Notes
Tianjin Binhai International Airport	TSN	Tianjin ⇌ Incheon (ICN)	High frequency (up to 16 weekly)	Boeing 747-400F	China-Korea trade, supply chain goods	Depends on specific flights	Core freight route
		Tianjin ⇌ Chicago (ORD)	Multiple weekly	Boeing 747-400F	General cargo	Depends on specific flights	North American core route
Shanghai Pudong International Airport	PVG	Shanghai ⇌ Los Angeles (LAX)	High frequency	Boeing 747-400F	High-value goods, e-commerce	Depends on specific flights	East China hub
		Shanghai ⇌ Frankfurt (FRA)	Multiple weekly	Boeing 747-400F	Industrial equipment, auto parts	Depends on specific flights	European core route
Guangzhou Baiyun International Airport	CAN	Guangzhou ⇌ Incheon (ICN)	Multiple weekly	Boeing 737-800F	Southeast Asian manufacturing goods	Depends on specific flights	South China key node
		Guangzhou ⇌ Singapore (SIN)	Multiple weekly	Passenger plane cargo hold	General goods, electronics	Depends on specific flights	Southeast Asian route
Yantai Penglai International Airport	YNT	Yantai ⇌ Incheon (ICN)	35 weekly	B757-200F	Express, e-commerce, general cargo	Incheon 10:55→Yantai 12:00 Yantai 13:30→Incheon 14:30	High-frequency all-cargo route
Chengdu Shuangliu International Airport	CTU	Chengdu ⇌ Incheon (ICN)	7 weekly (daily)	Boeing 767-300F	General cargo	Depends on specific flights	Regular operation
Chongqing Jiangbei International Airport	CKG	Chongqing ⇌ Incheon (ICN)	7 weekly (daily)	Boeing 767-300F	General cargo	Depends on specific flights	Regular operation
Dalian Zhoushui International Airport	DLC	Dalian ⇌ Incheon (ICN)	10 weekly	A321neo, B757-200F	General cargo, fresh products	Depends on specific flights	Bohai Rim key route
Yanji Chaoyangchuan Airport	YNJ	Yanji ⇌ Incheon (ICN)	8 weekly	A321neo	Cross-border e-commerce, specialty agricultural products	Depends on specific flights	Northeast Asia key route
Changsha Huanghua International Airport	CSX	Changsha ⇌ Incheon (ICN)	5 weekly	B737-800F	Electronic devices, medicine	Depends on specific flights	Central China freight node
Nanjing Lukou International Airport	NKG	Nanjing ⇌ Incheon (ICN)	Specified dates (see notes)	A321neo	General cargo	Incheon 09:20→Nanjing 10:40	Flight number OZ349 Operates Aug-Oct
Guilin Liangjiang International Airport	KWL	Guilin ⇌ Incheon (ICN)	2 weekly (Wed, Sat)	A321	Tourism goods, specialty products	Depends on specific flights	Flight number OZ325/6

Asiana Airlines Cargo Air Freight Rates

Asiana Airlines cargo air freight rates are not fixed and are influenced by various factors. Specific examples are as follows:
1.Pricing Factors
Asiana Airlines cargo air freight rates fluctuate based on cargo type (general/special), weight, route, and timing requirements. quotations need to be obtained through the official website, customer service hotline, or by contacting an agent.
2.Asiana Airlines Cargo Air Freight Rate Examples (Not Real - Time)
As Asiana Airlines cargo air freight rates are time - sensitive and affected by multiple factors, the rates provided below are for reference only:

Region (Shenzhen - Origin Direct Flights)	+45KG	+100KG	+300KG	+500KG	+1000KG	Notes
Incheon (ICN)	20	12.5	12.5	12	12	General Cargo

Notes:
1.The above rates apply to general cargo.
2.For loose cargo: In principle, the dimensions of each piece must not exceed 100100100cm.
3.The above rates are in Renminbi (CNY/K) and apply to general cargo only.
4.The quoted prices already include fuel costs: Korea RMB2.8/KG, war risk insurance RMB1.2/K, and airport ground handling fees: RMB0.5/K (MIN: RMB50.0/SHPT).

Asiana Airlines Cargo Air Freight Service Features

1. Extensive Route Network Coverage
(1) Direct Flights to Major Chinese Cities: Asiana Airlines Cargo operates regular freight flights in multiple Chinese hub cities (such as Beijing, Shanghai, Guangzhou, Qingdao, Xiamen, etc.), connecting globally via direct flights or transfers.
(2) Incheon Hub Advantage: Centered on Incheon International Airport (ICN) in South Korea, it efficiently links China with major global markets like Europe, the Americas, Southeast Asia, and the Middle East, forming a fast transportation network of "China - Incheon - Global".
(3) Full Freighters + Belly-Hold Capacity: It has a full freighter fleet including B747-400F and B767F, and also utilizes passenger aircraft belly-hold capacity to provide flexible transport capacity.
2. High Timeliness and Stability
(1) High-Frequency Flights: Flights departing from major Chinese air ports have high density, especially in East and North China, meeting the needs of urgent cargo transportation.
(2) Quick Transfer Connections: Incheon Airport, as a globally efficient freight hub, offers 24 - hour customs clearance services, shortening transfer time (usually completing transfer within 2 - 4 hours).
(3) Priority Cargo Handling: Provides priority loading and fast - track services for high - value, fresh, and medicinal products.
3. Professional Cargo Handling Capability
(1) Special Cargo Transportation:

1. Temperature - controlled Logistics: Equipped with cold chain facilities to ensure constant temperature for temperature - sensitive goods such as medicines, vaccines, and fresh products.
2. Dangerous Goods Transportation: Certified by IATA, it can safely transport dangerous goods (DG) that meet standards.
3. Oversized and Overweight Cargo: Full freighters can carry special - size goods like large - scale mechanical and electrical equipment and industrial parts.

(2) E - commerce Logistics Support: Provides quick customs clearance and end - to - end delivery integration services for cross - border e - commerce.
4. Digitalization and Customer Service
(1) Real - time Tracking System: Real - time cargo status inquiry is available via the official website or Electronic Data Interchange (EDI), including temperature - controlled data (if applicable).
(2) Customized Solutions: Designs personalized services such as chartered flights, regular flight booking, and supply chain optimization based on customer needs.
(3) Bilingual Support in Chinese and Korean: A local team in China offers seamless language services and customs clearance assistance.
5. Safety and Compliance Assurance
(1) High - Standard Operating Procedures: Adheres to international certification standards such as IATA CEIV Pharma and CEIV Fresh to ensure compliant transportation of special cargoes.
(2) Insurance and Risk Management: Offers full cargo insurance options and collaborates with global security agencies to safeguard high - value goods.
6. Price Competitiveness and Flexibility
(1) Dynamic Fare Strategy: Provides tiered pricing based on routes, cargo volume, and seasons, with negotiable preferential rates for bulk cargoes.
(2) Various Payment Modes: Supports pre - payment, collect payment, and third - party payment.