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UNITED AIRLINES CARGO

United Airlines Cargo
United Airlines Cargo

One of the largest airline fleets in the world and a Star Alliance founding member. United's Boeing 787 Dreamliner, 777 and 767 widebody belly capacity moves Chinese cargo to the United States reliably, a strong option for China-US air freight.

United StatesCountry
ChicagoGlobal headquarters
UAIATA two-letter code
016Air waybill prefix
1926Company founded

Chinese-language service provider: Goodhope Logistics (China) Limited, handling booking, customs declaration and end-to-end logistics for air cargo from China to the United States.

UA United Airlines Cargo United Airlines · UA Nonstop China-US · widebody belly capacity

Airline overview

History and network scale

United Airlines (IATA two-letter code UA, ICAO three-letter code UAL) is headquartered in Chicago and operates a mainline fleet of more than 1,000 aircraft. For shippers in China the core value is nonstop China-US belly capacity: widebodies fly daily from Shanghai and Beijing to San Francisco and Los Angeles, distributing Chinese cargo across the United States through west coast hubs.

United is one of the three largest US airline groups and a founding member of Star Alliance (1997). It has seven US hubs at Chicago O'Hare (ORD), Denver (DEN), Houston (IAH), Los Angeles (LAX), New York Newark (EWR), San Francisco (SFO) and Washington Dulles (IAD), plus the Guam (GUM) Pacific hub, and its network covers six continents, the most extensive of the North American carriers.

United Cargo relies mainly on passenger belly capacity and carried about 347 million pounds (roughly 157,000 tonnes) in the second quarter of 2026, including more than 9 million pounds of pharmaceuticals. China-US routes use Boeing 777 and 787 widebodies, a mature belly channel for Chinese exports of e-commerce goods, electronics, machinery and perishables flying direct to the United States.

Key facts at a glance

AirlineUnited Airlines
Cargo departmentUnited Cargo
CountryUnited States
Global headquartersChicago, Illinois
Founded1926 (centenary in 2026)
Cargo operationsScheduled cargo operations began December 1940
IATA two-letter codeUA
ICAO three-letter codeUAL
Air waybill prefix016(AWB 016-XXXXXXXX)
Airline allianceStar Alliance (founding member)
Official cargo websitewww.unitedcargo.com
Cargo trackingwww.unitedcargo.com, Track on the home page, enter the air waybill number
Main hubsChicago ORD, San Francisco SFO, Los Angeles LAX, Newark EWR, Denver DEN, Houston IAH, Washington IAD, Guam GUM

Company history timeline

1926United's predecessor Varney Air Lines is founded, starting a century of operation.
1931Consolidated as United Air Lines, among the large early US airlines.
December 1940Scheduled air cargo operations begin, establishing the airline's cargo business.
1997Founding member of Star Alliance; in the same year opens all-cargo routes to Asia with DC-10-30F freighters.
2020Completes retirement of the Boeing 747 freighter fleet and moves fully to widebody belly capacity.
2026Marks its 100th anniversary with a mainline fleet above 1,000 aircraft, one of the largest in the world.

How United carries cargo: widebody belly capacity

Large 777/787 belly holds

China-US routes mainly use Boeing 777-300ER and 777-200ER widebodies with large, high-capacity belly holds that suit e-commerce goods, electronics, machinery and perishables.

High flight frequency

Nonstop flights from Shanghai and Beijing to the United States mostly run daily, giving steady departure frequency, flexible space and short waiting times, which suits time-critical cross-border e-commerce and urgent restocking.

Connected global network

With a global network of more than 1,000 aircraft and the Star Alliance partner network, cargo connects at San Francisco, Los Angeles, Chicago and other hubs to major cities worldwide.

Dedicated cargo terminal handling

Cargo terminals at San Francisco, Los Angeles and other hubs have temperature-controlled rooms, pharmaceutical cold-chain and high-value areas; the San Francisco terminal, for example, covers about 140,000 square feet and runs 24 hours.

The essentials: United carries cargo on widebodies that depart on schedule every day, with a leading fleet, a dense hub network and mature specialist products, making it a competitive provider of belly capacity in the international air freight market. A shipper only needs a forwarder to secure space, and the cargo moves on United flights.

Fleet: more than 1,000 mainline aircraft, with widebodies carrying the cargo

Main cargo aircraft: the widebody passenger fleet at a glance

Aircraft typeFleet countMain role / cargo characteristics
Boeing 777-300ER22 aircraftOne of the main China-US types, an ultra-long-range widebody with ample belly capacity for high-value cargo such as e-commerce goods and electronics
Boeing 777-200ER74 aircraftLong-haul widebody used on trans-Pacific and transatlantic routes, a mature type with steady capacity
Boeing 787-9 Dreamliner48 aircraftNew-generation long-haul widebody with high fuel efficiency and advanced passenger and cargo environments, suited to sensitive cargo such as pharmaceuticals and perishables
Boeing 787-10 / 787-821 aircraft / 12 aircraftTwo sizes in the 787 family that together form the long-haul widebody capacity matrix
Boeing 767-300ER / 400ER37 aircraft / 16 aircraftWidebodies on transatlantic and US domestic trunk routes with mature belly cargo capability, connecting to US inland transfers

What a passenger belly hold can carry

The cargo hold sits below the passenger cabin and is loaded with standard ULDs, both pallets and containers. On a China-US Boeing 777-300ER flight the belly takes tens of tonnes, more than enough for most general cargo, e-commerce goods, perishables and electronics.

United retired its last Boeing 747 freighters in 2020 and has since run cargo solely through passenger belly capacity. It previously operated McDonnell Douglas DC-10-30F and Boeing 747 freighters, so its cargo experience runs deep; today the model of frequent flights, steady space and a large network gives shippers more flexible capacity and more stable shipping plans.

Note: aircraft counts are published mainline fleet figures as of 2026 and differ slightly between sources; the type actually flown may be substituted, and the aircraft of the day applies.

Fleet composition (about 1,000 mainline aircraft)

Source: published airline fleet counts as of 2026, totalling about 997 to 1,100 aircraft depending on the count. Large numbers of 737 MAX, A321neo, A321XLR and Airbus A350-900 aircraft are on order, and the fleet will keep growing in the coming years.

Main aircraft types at a glance

Flagship typeBoeing 777-300ER / 787-10 Dreamliner
Long-haul widebodyBoeing 777-200ER, 787-8/9/10
Classic widebodyBoeing 767-300ER / 767-400ER
Main narrowbodyAirbus A319/A320/A321neo, Boeing 737-800/900ER/MAX
FreighterNone (all 747 freighters retired in 2020; cargo carried in passenger belly holds)
On order737 MAX, A321neo/A321XLR, Airbus A350-900 and others, several hundred aircraft in total

Airports served in China and weekly schedule

Departing China (Beijing / Shanghai) · United Cargo network Nonstop from China to the US west coast, distributed from US hubs across North America and beyond Nonstop China-US routes US hub distribution Network destinations United global network Los Angeles LAX · Newark EWR · Chicago ORD · Houston IAH Cargo from China connects to more than 300 US destinations PEK Beijing and Shanghai (origin) SFO San Francisco · hub LAXLos Angeles ORDChicago EWRNewark JFKNew York IAHHouston DENDenver NRTTokyo Narita LHRLondon Route lines are schematic and not flight paths. Schedules, stops and capacity are subject to carrier confirmation on the day of booking.
Shanghai Pudong to San Francisco SFO

Flight numberUA858, operated by Boeing 777-300ER

Daily service, departs 12:10, operated year round.

Arrival: San Francisco International Airport (SFO), United's west coast hub

Shanghai Pudong to Los Angeles LAX

Flight numberUA199, operated by Boeing 777/787

Daily service, departs 20:15.

Arrival: Los Angeles International Airport (LAX), one of the largest cargo gateways on the US west coast

Beijing Capital to San Francisco SFO

Flight numberUA889flown by Boeing 777

Daily service, departs 17:25.

Arrival: San Francisco International Airport (SFO), the classic nonstop route from Beijing to the United States

Beijing Capital to Los Angeles LAX

Flight numberUA771flown by Boeing 777

Three flights weekly(Tuesday, Thursday, Saturday); times per the airline's website.

Arrival: Los Angeles International Airport (LAX)

China to US flight schedule overview

Route (departing China)Flight numberScheduleDeparture timeAircraft operatedArrival airport
Shanghai Pudong PVG to San Francisco SFOUA858Daily service12:10Boeing 777-300ERSan Francisco International Airport
Shanghai Pudong PVG to Los Angeles LAXUA199Daily service20:15Boeing 777/787Los Angeles International Airport
Beijing Capital PEK to San Francisco SFOUA889Daily service17:25Boeing 777San Francisco International Airport
Beijing Capital PEK to Los Angeles LAXUA771Three flights weekly (Tue/Thu/Sat)As stated on the official websiteAs stated on the official websiteBoeing 777Los Angeles International Airport

Note: these are published schedules; actual departure and arrival times may change with the season and operations, so check the United website or our latest confirmation.

Weekly flights (24 in total)

United operates 24 nonstop China-US flights a week from Shanghai and Beijing to the two west coast gateways, San Francisco and Los Angeles.

About Chengdu, Hangzhou and other cities

United's own flights currently serve only Shanghai Pudong and Beijing Capital. Flights under a United flight number from Chengdu (CTU), Hangzhou and other cities are code-shares with Air China and other carriers (United flight number, Chinese carrier operating) and count as domestic connections. For cargo from Shenzhen, Guangzhou, Xiamen, Chengdu or Chongqing, we can consolidate it domestically to Shanghai Pudong or Beijing Capital and connect to United, giving one service from local handover to airport departure.

Countries reachable from China on United Cargo

Nonstop destinations: two US west coast gateways
  • San Francisco (SFO): United's west coast hub and the core market for high tech, biopharma and cross-border e-commerce on the US west coast
  • Los Angeles (LAX): one of the largest US cargo gateways, covering California and the West Coast consumer market

Cargo from China clears quickly at these airports or moves on United domestic flights the same or next day to major US cities including Chicago, New York, Houston, Denver and Washington.

Beyond the US hubs: more countries

After arrival in the United States, cargo can continue on United's own network or with Star Alliance partners such as Lufthansa, Air Canada, ANA and Singapore Airlines to Canada, Mexico, Brazil and other countries in the Americas, or via the San Francisco, Los Angeles and Chicago hubs to Europe and Asia-Pacific. For clients who want to fly from China to the United States and then distribute across North America, the network works well.

Note: we can arrange delivery anywhere in the United States, including airport-to-door, customs clearance and truck transfer.

Advantages of shipping from China with United Cargo

Stable operation, dense frequency

Up to 24 nonstop China-US flights a week, with daily service from both Shanghai and Beijing to San Francisco. Passenger flight schedules are stable and rarely cancelled, so cargo can move when needed, which particularly helps e-commerce restocking and urgent orders.

One of the largest fleets in the world

With a mainline fleet above 1,000 aircraft, flexible deployment and ample spare aircraft, United is one of the largest airlines in the world by fleet size, which means more dependable capacity and more flexible space arrangements.

Large widebody capacity

China-US routes use Boeing 777-300ER and 777-200ER widebodies with ample belly space, tens of tonnes per flight, taking general cargo, e-commerce goods, perishables and electronics.

The most extensive network in North America

United has the most extensive route network in North America, with seven US mainland hubs plus the Guam Pacific hub, all on one air waybill from China to the United States and on across North America and the world.

Structured product range

TempControl for pharmaceuticals and perishables, LifeGuard for urgent medical shipments, dangerous goods, high-value cargo, flowers and seafood all have established procedures and more than a hundred certified stations worldwide.

Transparent and trackable

The air waybill number (starting 016) tracks the shipment in real time on the United website, and our staff also follow the flight, clearance and delivery, flagging exceptions early.

For a US importer buying from China, a stable carrier with an efficient and complete network means shorter transit, lower stock-out risk and more controllable logistics cost, which is the value United Cargo offers importers.

Booking in China and what a forwarder adds

Standard booking process

1
Quotation requestProvide commodity, weight, dimensions, piece count and destination city
2
BookingThe forwarder confirms capacity and flight with the airline
3
Cargo delivered to the warehouseCargo delivered to the Shanghai Pudong or Beijing Capital cargo terminal
4
Customs declarationExport declaration, screening, palletising
5
Loading and departureFlown to the United States on United flights
6
TrackingAWB number tracked online end to end
7
DeliveryUS customs clearance and last-mile delivery

United Cargo contacts in China (public information)

Beijing sales officePhone 86-10-8468-6666
Extensions 6678 / 6660
Shanghai sales officePhone 86-21-3311-4568
Extensions 8880 / 8881 / 8882
US headquarters cargo line1-800-UA-CARGO (1-800-822-2746)
Email cargo@united.com
Temperature-controlled cargo line1-877-525-4628 (TempControl)
Urgent medical line1-800-863-8666 (LifeGuard)

Note: these are the published official contacts for China and headquarters. Corporate clients are still better off booking through a forwarder, which simplifies paperwork and gives more secure space.

Booking through a forwarder and what to prepare

  • Capacity you can get, at a workable price: the forwarder holds an agency agreement with the airline (CASS settlement), can lock capacity in advance and secure space in peak season, with clearer pricing.
  • Process steps: we handle declaration, screening, documentation, palletising and destination clearance; the shipper only supplies the cargo details.
  • Exceptions are handled for you: when a flight is delayed or cargo is inspected, damaged or misdelivered, the forwarder takes it up immediately, so the shipper does not have to chase several parties itself.
  • Booking information: commodity, piece count, single-piece and total weight and dimensions, whether batteries, liquids or dangerous goods are involved, US destination ZIP code and consignee details, cargo value and transit requirement.

United accepts online booking and tracking at www.unitedcargo.com (air waybill numbers start 016), and electronic air waybills (eAWB) speed up departure.

Cargo products and special services

Hub airports: SFO, LAX and Guam GUM

San Francisco (SFO) is the core of United's trans-Pacific cargo operation, with a terminal of about 140,000 square feet, 20 loading doors and dedicated temperature-controlled rooms that handle everything from California cherries to biopharma cargo; Los Angeles (LAX) is one of the largest cargo gateways on the US west coast and United's transfer hub for Asia-Pacific and Latin America; the Guam (GUM) hub gathers and distributes cargo for Micronesia and the western Pacific. With Chicago, Newark, Denver and other mainland hubs, cargo transfers efficiently across the United States after arrival. Cargo from China leaving Shanghai or Beijing can be distributed quickly from US hubs to destinations nationwide.

Temperature-controlled cargo: TempControl for pharmaceuticals and perishables

United's TempControl service covers more than 100 certified stations worldwide and supports three ranges: controlled room temperature (+15 to +25 degrees Celsius), chilled (+2 to +8 degrees Celsius) and frozen (0 degrees Celsius and below). A staffed TempControl Tower monitors shipments around the clock and takes measures such as re-icing and equipment lease management. Vaccines, biological reagents, medicines, flowers, seafood and fresh food travel at a constant temperature, and United carried more than 9 million pounds of pharmaceuticals in the second quarter of 2026. Chinese exports of vaccines, biological reagents and fresh food can be booked in TempControl space through us.

Urgent medical shipments, dangerous goods and high-value cargo

LifeGuard is United's service for life-saving medical cargo, covering human tissue, organs, cell and gene therapy and clinical trial material, with the highest loading priority and GPS tracking; dangerous goods can move under the GEN, EXP, QuickPak or TempControl products in compliance with IATA rules, handled at both the Shanghai and Beijing terminals; high-value cargo can use TrustUA, UASecure and other value-added services for tighter security and tracking. Our team can handle booking and documentation for all of this special cargo.

Time-definite products, flowers and perishables, and charter requirements

On time-definite products, United offers QuickPak same-day and next-day small parcel express within the United States and EXP expedited freight, loaded by priority, which suits medical equipment, legal documents and machinery spares; UAPremium gives priority protection to high-value perishables such as flowers, fresh food and seafood; for full pallets, full holds and oversize charters, contact a United international sales office or apply for space through a forwarder. All cargo can be tracked in real time at unitedcargo.com with the 016 air waybill number. Chinese exports of urgent and high-value cargo can be given priority loading and tracked throughout.

Cargo notes: booking with United

Does United operate freighters, and how does cargo load in the belly?

United retired its last Boeing 747 freighters in 2020 and now carries cargo mainly in passenger belly holds. Cargo is loaded in the holds of Boeing 777 and 787 widebodies using standard ULDs, which is safe, efficient and offers ample space. The model lets United put more flight capacity on busy routes such as China-US, with more frequencies and steadier space.

Chinese origin cities for direct shipments

United's own flights currently depart from Shanghai Pudong and Beijing Capital. Cargo from Shenzhen, Guangzhou, Dongguan, Foshan, Xiamen, Chengdu, Chongqing, Hangzhou and other cities can be consolidated by us by road or domestic air to Shanghai Pudong or Beijing Capital for onward United flights, so every city gets local handover and airport departure.

Does United carry battery-powered cargo and dangerous goods?

Yes, with compliant declaration. Electronics containing lithium batteries and dangerous goods must be declared truthfully under IATA dangerous goods rules with the relevant test reports and transport declarations, and moved under the GEN, EXP, QuickPak or TempControl products that accept dangerous goods. We help clients prepare the declaration documents so the shipment is compliant.

How long do US clearance and delivery take?

After arrival in San Francisco or Los Angeles, clearance usually takes 1 to 3 days. We can then arrange local truck or express delivery anywhere in the United States, including warehouse receiving. For clients who need US import clearance on DDP or DDU terms, we provide the full service.

How do I track a shipment?

Every shipment has an air waybill number starting 016 (for example 016-XXXXXXXX); the number can be entered under Track at www.unitedcargo.com for live status, and our staff also report at each key milestone: booking, departure, arrival, clearance and delivery.

What does the US importer need to provide?

A US buyer only needs to provide the consignee details (company name, address, postal code, contact and tax number) and the cargo details. We handle pickup at the Chinese seller or factory, booking, declaration and air freight, then complete clearance and delivery in the US under the agreed terms. Buyer and seller stay out of the operational steps; a specialist team runs the whole movement.

Our freight forwarding services in China

Goodhope Logistics (China) Limited, based in Shenzhen, China, handles international air freight from China to the United States. We work closely with United and other selected airlines and provide booking, clearance, air transport, customs and delivery in one service. US importers buying from China can contact us for rates and transport plans.

Disclaimer:Prepared by Goodhope Logistics (China) Limited (Goodhope Freight). Airline names, codes and brand marks mentioned here belong to their respective owners, and our company has no affiliation, agency or investment relationship with the airlines described. The information is compiled from public sources for reference only and does not form a contract of carriage or a commitment. Space, rates and schedules are subject to actual confirmation by the carrier or its authorized agent at the time of booking.