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Australia's Second-Largest Airline Group · Cargo from China

Virgin Australia Cargo

Virgin Australia Cargo (IATA: VA) is the dedicated air freight division of Virgin Australia, Australia's second-largest airline group. With access to approximately 3,700 passenger flights per week to 43 domestic and 15 international destinations, comprehensive cargo terminals across Australia, and strategic partnerships with Qatar Airways Cargo and Virgin Atlantic Cargo, Goodhope Freight connects Chinese exporters to Australia and beyond.

Country
Australia
IATA Code
VA
AWB Prefix
795
Hubs
BNE / SYD / MEL
Founded
2000
Fleet
108 aircraft
Domestic Destinations
33+
Weekly Flights
~3,700

Airline Overview

Key facts about Virgin Australia Cargo and its cargo proposition for shippers in China.

Full name
Virgin Australia Cargo — the dedicated air freight division of Virgin Australia Airlines Pty Ltd, Australia's second-largest airline group.
Country
Australia.
Headquarters & hubs
South Bank, Queensland, Australia (Brisbane). Primary hubs: Brisbane (BNE), Melbourne (MEL), Sydney (SYD). Secondary hubs: Adelaide (ADL), Perth (PER).
Founded
29 August 2000 (as Virgin Blue). Commenced operations as Virgin Australia on 4 May 2011. Launched dedicated cargo division (VA Cargo) on 1 July 2015.
Frequent flyer program
Velocity Frequent Flyer.
Key strengths
Australia's largest domestic airline by passenger market share (as of December 2024); access to approximately 3,700 passenger flights per week to 43 domestic and 15 international destinations; comprehensive cargo terminal network across all major Australian airports; strategic partnership with Qatar Airways Cargo providing 400+ tonnes of weekly cargo capacity from Australia to Doha and beyond; Virgin Atlantic Cargo responsible for all long-haul international cargo sales since 2009; specialised cargo products including Same Day, Perishable and Pet/Animal transport; IOSA registered.
Fleet overview
108 aircraft: 15× Boeing 737-8, 74× Boeing 737-800, 9× Boeing 737-700, 3× Airbus A320, 3× Embraer 190-E2, plus additional aircraft. All cargo carried in belly-hold of passenger aircraft; no dedicated freighters in service.
IATA 2-letter code
VA.
ICAO code
VOZ.
Callsign
VELOCITY.
Air Waybill prefix
795 (three-digit IATA accounting prefix).
Official website
www.virginaustralia.com

Cargo Contact & Booking

How to contact Virgin Australia Cargo for bookings and enquiries.

Virgin Australia Cargo bookings are placed through Goodhope Freight for shipments originating in China. Goodhope Freight coordinates with Virgin Australia Cargo and its partners to confirm space and manage shipments end to end.

Virgin Australia Cargo — Direct Contact

Domestic Cargo Bookings: 13 82 87 (within Australia)

Hours: Weekdays 8:30 AM – 6:30 PM (AEST)

Cargo Email: cargo@virginaustralia.com

Website: www.virginaustralia.com

Cargo Sales

Cargo Sales Email: cargosales@virginaustralia.com

Group Cargo Manager: Virgin Australia Head Office

Head Office Address: Virgin Australia Airlines Pty Ltd, PO Box 1034, Spring Hill QLD 4004, Australia

Brisbane HQ: 1 Rosa Street, Brisbane Airport, QLD, Australia

International Cargo Partners

Long-haul International: Virgin Atlantic Cargo — responsible for all long-haul international cargo sales since 2009

Middle East & Beyond: Qatar Airways Cargo partnership (from June 2025)

Note: Virgin Australia does not accept direct bookings for international services — please contact Goodhope Freight.

Important: Goodhope Freight coordinates all China-origin cargo bookings with Virgin Australia Cargo and its partners.

Fleet & Cargo Capability

Virgin Australia operates a modern, fuel-efficient fleet of Boeing 737 and Airbus A320 aircraft. All cargo is carried in the belly hold of passenger aircraft; no dedicated freighters are operated.

AircraftIn servicePassengersCargo VolumeTypical routesCargo advantage
Boeing 737-8 15 182 1,540 cu ft (43.6 m³) Domestic Australia, short-haul international Fleet renewal aircraft; fuel-efficient; growing fleet
Boeing 737-800 74 176/182 1,591 cu ft (45 m³) Domestic backbone, Trans-Tasman, Pacific Islands Domestic workhorse; largest belly capacity in narrow-body fleet
Boeing 737-700 9 134 1,002 cu ft (28 m³) Domestic Australia, regional routes Regional and thin routes
Airbus A320 3 180 1,321 cu ft (37.41 m³) Domestic Australia, charter Complementary narrow-body capacity
Embraer 190-E2 3 100 760.7 cu ft (21.5 m³) Regional Australia (VARA) Regional connectivity; newest fleet type

* Cargo figures are approximate and provided for guidance only. Actual capacity varies by aircraft configuration and passenger load. Virgin Australia's fleet comprises 108 aircraft as of 2026. The airline also operates Fokker 70 and Fokker 100 aircraft through its regional subsidiary Virgin Australia Regional Airlines (VARA).

Cargo Products & Services

Virgin Australia Cargo offers three core products for domestic and short-haul international shipments within Australia.

Same Day Service

For general cargo, urgent medical supplies or permitted dangerous goods. Select your preferred date and flight for travel (subject to operational requirements and space availability). Maximum weight limit per piece: 60 kg.

Perishable Transport Service

For fruit, vegetables, flowers, plants, seafood and fresh meats. Select your preferred date and flight for travel (subject to priority, operational requirements and space availability). Maximum weight limit per piece: 60 kg.

Pet & Animal Travel

For pets and animals. Choose your preferred date and flight for travel (subject to priority, operational requirements and space availability). Maximum combined weight (animal + container + attachments): 65 kg.

Important note on international cargo: Virgin Australia does not accept bookings for international cargo services directly. All international cargo is managed through Virgin Atlantic Cargo (long-haul) and Qatar Airways Cargo (Middle East and beyond). For China-origin cargo, please contact Goodhope Freight for coordination and booking.

Domestic Cargo Network

Virgin Australia Cargo provides access to approximately 3,700 passenger flights per week across Australia, with dedicated cargo terminals and partner facilities at all major airports.

Major Cargo Terminals

  • Brisbane (BNE) — hub
  • Sydney (SYD) — hub
  • Melbourne (MEL) — hub
  • Adelaide (ADL) — secondary hub
  • Perth (PER) — secondary hub
  • Canberra (CBR)
  • Gold Coast (OOL)
  • Townsville (TSV)
  • Launceston (LST)
  • Newcastle (NTL)
  • Mount Isa (ISA)
  • Port Hedland (PHE)

Cargo Terminal Capabilities

  • Dangerous Goods acceptance (outbound and inbound)
  • Cool room storage
  • Animal (AVI) handling
  • Perishable handling
  • General cargo acceptance
  • Partner-operated facilities with extended hours
  • Cargo terminal at Launceston Airport (10-year lease from 2023)

Ground Handling Partners

  • Menzies Aviation — Gold Coast (OOL)
  • dnata — Sydney (SYD)
  • Airway — Canberra (CBR), Townsville (TSV), Adelaide (ADL)
  • Airside Logistics — Mount Isa (ISA)
  • Various regional partners across Australia

International Cargo Operations

Virgin Australia Cargo's international cargo capacity is managed through strategic partnerships with Qatar Airways Cargo and Virgin Atlantic Cargo.

Qatar Airways Cargo Partnership

Starting June 2025, Virgin Australia operates daily Boeing 777 flights between Sydney, Brisbane, Perth, and Doha under a partnership with Qatar Airways Cargo. This partnership increases total weekly cargo capacity to more than 400 tonnes each way. Effective December 2025, daily Boeing 777 flights from Melbourne were added.
RouteAircraftFrequencyCargo Capacity (each way)Status
Perth (PER) ⇄ Doha (DOH) Boeing 777 Daily 129 tonnes Active since Jun 2025
Brisbane (BNE) ⇄ Doha (DOH) Boeing 777 Daily 30 tonnes Active since Jun 2025
Sydney (SYD) ⇄ Doha (DOH) Boeing 777 Daily 21 tonnes Active since Jun 2025
Melbourne (MEL) ⇄ Doha (DOH) Boeing 777 Daily [To be confirmed] Active since Dec 2025

The partnership combines Virgin Australia's strong domestic network with Qatar Airways Cargo's global reach, delivering significant new capacity for Australian exporters.

Virgin Atlantic Cargo Partnership

Virgin Atlantic Cargo has been responsible for all cargo revenues on Virgin Australia's long-haul international flights since 2009. Under a long-standing sales and management agreement, Virgin Atlantic Cargo markets cargo capacity on Virgin Australia's direct services connecting Sydney, Melbourne and Brisbane with Los Angeles, and the former Melbourne–Hong Kong route.

The Melbourne–Hong Kong route, launched in July 2017 and later increased to daily frequency, was operated by Airbus A330-200 aircraft with approximately 15 tonnes of belly-hold cargo capacity per flight. The route connected Australia with Hong Kong and mainland China, with onward connections through Hong Kong International Airport. Hong Kong Air Cargo Terminals Limited (Hactl) served as the cargo ground handler for this route.

Note: Virgin Australia's long-haul international cargo services, including the Melbourne–Hong Kong route, have been significantly reduced following the airline's 2020 restructuring. The Qatar Airways Cargo partnership represents the primary international cargo connectivity for Virgin Australia Cargo as of 2026.

Cargo Advantages from China

Why Chinese exporters may consider Virgin Australia Cargo for Australia-bound cargo.

For Chinese manufacturers, traders and e-commerce businesses, Virgin Australia Cargo offers a strategically positioned air freight solution with three distinct advantages for Australia-bound cargo.

Australia's largest domestic cargo network with last-mile reach. Virgin Australia is Australia's largest domestic airline by passenger market share and operates approximately 3,700 passenger flights per week to 43 domestic and 15 international destinations. Through its dedicated cargo division (VA Cargo, launched in 2015), the airline offers genuine last-mile reach across Australia with cargo terminals at all major airports including Brisbane, Sydney, Melbourne, Adelaide, Perth, Canberra, Gold Coast, Townsville, Launceston, Newcastle, Mount Isa and Port Hedland. For Chinese exporters targeting the Australian market — whether for e-commerce, consumer goods, industrial equipment or perishables — Virgin Australia Cargo provides domestic distribution that few international carriers can match.

Qatar Airways Cargo partnership delivers 400+ tonnes of weekly capacity. Starting June 2025, Virgin Australia operates daily Boeing 777 flights between Sydney, Brisbane, Perth, and Doha under a partnership with Qatar Airways Cargo. This partnership increases total weekly cargo capacity to more than 400 tonnes each way, with 129 tonnes each way on the Perth–Doha route alone. The Boeing 777 wide-body aircraft offer substantial belly-hold capacity, with 30 tonnes on the Brisbane–Doha route and 21 tonnes on the Sydney–Doha route. Effective December 2025, daily Boeing 777 flights from Melbourne were added. This partnership combines Virgin Australia's strong domestic network with Qatar Airways Cargo's global reach to more than 160 destinations, offering Chinese exporters a reliable pathway to Australia via Doha.

Comprehensive cargo products and terminal capabilities. Virgin Australia Cargo offers three core products — Same Day Service (for urgent shipments up to 60 kg per piece), Perishable Transport Service (for fruit, vegetables, flowers, seafood and fresh meats up to 60 kg per piece), and Pet & Animal Travel (up to 65 kg combined weight). The airline's cargo terminals are equipped with dangerous goods acceptance (both outbound and inbound), cool room storage, animal handling and perishable handling capabilities. These facilities, operated by partners including Menzies Aviation, dnata and Airway, support a wide range of cargo types and ensure compliant, efficient handling across the network. For Chinese exporters of temperature-sensitive goods, pharmaceuticals and live animals, this infrastructure is essential.

Goodhope Freight consolidates and negotiates on the China side, so exporters benefit from consolidated rates, predictable departures and local Chinese-language support. We work with Virgin Australia Cargo and its partners to confirm space on the best available routing for your Australia-bound shipments.

Booking Guide

How to book Virgin Australia Cargo space from mainland China through Goodhope Freight.

In mainland China, bookings for Virgin Australia Cargo are placed through Goodhope Freight. Goodhope acts as your forwarding agent, confirms space on the best available routing (typically China → Doha via Qatar Airways Cargo → Australia on Virgin Australia), and manages the shipment end to end.

Goodhope Freight Contact

Booking Process

  1. Send a shipping request — provide commodity, gross weight, dimensions, pack count, place of receipt in China, final destination in Australia, and ready date.
  2. Space confirmation — Goodhope checks uplift and the optimal routing, then issues a booking confirmation and a quoted rate.
  3. Pick-up & export clearance — Goodhope arranges China pick-up, packing/labelling as needed, and export customs declaration.
  4. Air waybill & flight — the AWB (prefix 795) is issued; cargo moves China → Doha (Qatar Airways Cargo) → Australia (Virgin Australia) → final destination.
  5. Track & deliver — monitor with Goodhope's tracking and the operating carrier; Goodhope coordinates arrival and destination handling.

Hub, Network & Special Cargo Capabilities

How Virgin Australia Cargo's hubs and specialised services create value for freight from China.

Virgin Australia Cargo is built around three primary hubs — Brisbane (BNE), Melbourne (MEL) and Sydney (SYD) — with secondary hubs at Adelaide (ADL) and Perth (PER). From these hubs, the airline provides cargo access to approximately 3,700 passenger flights per week to 43 domestic and 15 international destinations. Virgin Australia is Australia's largest domestic airline by passenger market share and operates a fleet of 108 aircraft including Boeing 737-8, 737-800, 737-700, Airbus A320 and Embraer 190-E2 aircraft.

Comprehensive cargo terminal network. Virgin Australia Cargo operates or partners with cargo terminals at all major Australian airports, including Brisbane, Sydney, Melbourne, Adelaide, Perth, Canberra, Gold Coast, Townsville, Launceston, Newcastle, Mount Isa and Port Hedland. These facilities are equipped with dangerous goods acceptance (both outbound and inbound), cool room storage, animal (AVI) handling, perishable handling and general cargo acceptance. Key ground handling partners include Menzies Aviation (Gold Coast), dnata (Sydney), Airway (Canberra, Townsville, Adelaide) and Airside Logistics (Mount Isa). In 2023, Virgin Australia signed a 10-year lease for an upgraded cargo facility at Launceston Airport to strengthen Tasmanian supply chains.

Qatar Airways Cargo partnership — the primary international cargo channel. The partnership with Qatar Airways Cargo, effective June 2025, represents the most significant expansion of Virgin Australia's international cargo capability in recent years. Virgin Australia operates daily Boeing 777 flights between Sydney, Brisbane, Perth, and Doha, with Melbourne added in December 2025. This partnership delivers more than 400 tonnes of weekly cargo capacity each way, with Perth–Doha alone offering 129 tonnes each way. The partnership combines Virgin Australia's strong domestic network with Qatar Airways Cargo's global reach, connecting Australian exporters to markets across Europe, the Middle East and Asia.

Virgin Atlantic Cargo partnership for long-haul international sales. Virgin Atlantic Cargo has been responsible for all cargo revenues on Virgin Australia's long-haul international flights since 2009, under a long-standing sales and management agreement renewed in 2016. This partnership previously included the Melbourne–Hong Kong route (launched 2017, daily frequency, Airbus A330-200 with approximately 15 tonnes of belly cargo capacity per flight) and direct services connecting Sydney, Melbourne and Brisbane with Los Angeles. Hong Kong Air Cargo Terminals Limited (Hactl) served as the cargo ground handler for the Melbourne–Hong Kong route. While Virgin Australia's long-haul international network has been significantly reduced following its 2020 restructuring, this partnership remains the framework for any future long-haul cargo expansion.

Digital booking and tracking. Virgin Australia Cargo offers domestic bookings through its website and by phone, with online tracking available for registered users. The airline's cargo operations are governed by its Conditions of Carriage, and bookings can be made for one-off general cargo shipments through the cargo website or by contacting the cargo team directly.

With Australia's largest domestic cargo network, a major new international partnership with Qatar Airways Cargo, comprehensive terminal capabilities and a proven long-haul sales partnership with Virgin Atlantic Cargo, Virgin Australia Cargo is a growing, strategically positioned partner for Chinese exporters targeting Australia and beyond.

Flight schedules and equipment are subject to change without prior notice. Please verify with your booking agent.