Home >> COSCO Shipping >> How To Use COSCO Booking Services, New Simple Guide 2024
This COSCO booking guide is use to have COSCO shipping “contract number”and the certified user. This number is from your freight forwarder or from COSCO shipping sales. Without this number you cannot booking. All containers from COSCO can not accept CARGO SMART now.
Visiting COSCO official website: https://elines.COSCOshipping.com. You can be easy to know how to login. If there are any problems when you booking, you can call COSCO Customer Service Department. Below let begin learn how to use COSCO booking services to book one container:
There are 4 simple steps to complete one booking before SUBMIT (Notes: * is mandatory field). For special instruction, 1 / 2 /3 steps must be required. Most of the information could be selected from the COSCO website, few message needs input by yourself. You can always select one favorite template to create a new Booking request.
Input the origin city and destination city, select from the popup list. Select PICKUP/DELIVER clause, CY/DOOR. There are 3 options for customers to input the sailing schedule information:
*If booking “Origin city” is from US or CA, should provide one of “Service Contract Number” for rate reference or “Tariff Item No” for user reference with 8 characters for booking
*If booking “Origin city” is from china, Ocean Freight is necessary
* The information that user can select from the system list is retrieved from the booking party’s previous booking confirmation message
* Temperature cannot be greater than 25 degrees Celsius or 77 degrees Fahrenheit and cannot be less than -30 degrees Celsius or -22 degrees Fahrenheit
* Outer Package,Net Weight , Gross Weight, OB and IB contact information are not necessary here for the booking “Oringin city” excluding Mainland China
*user can click “Add Dangerous Information” to add more dangerous information declaration for current booking
*If switch cargo nature when user input cargo information, system will popup alert to avoid user inputted information lost
*If user need to delete unnecessary container size type, click on the delete icon *If “Origin City” is from US or CA, “I accept partial shipments” option will allow user to choose if total container quantity more than 1
Below steps are optional for special booking requirements:
*The “pickup number” is optional, and max accept 100 characters for one door appointment. If have more than one pickup number, you can combine them with “;” (for example “PKL1234567; PKL333333”
*Due to carrier system limitation, customer can’t specify the amount of appointment container, system only allow customer to input the container amount of “total on booking” for “To be Scheduled”
*Carrier only support max 6 special stowage information for booking
User can provide document information for current booking submission.
* Types of documents that you can upload are PDF, documents(.doc, .docx, .rtf, .txt), spreadsheets(.csv, .xls, .xlsx) and standard image formats(TIFF, JPG, GIF and PNG), with maximum file size of 10000KB
Last step: Review and submit the booking or save it as draft/template
* Once the booking request has been submitted, it cannot be modified online unless carrier send confirmation for this booking or submit a new booking.
* Submitter:click pull-down button to show the all accounts under the company, default to show the current login user account
Note: *the system will default to display the query result according to the reverse order of “processed on”, Other fields can also be sorted by clicking the field name.
user can subscribe the email notification regarding the booking request
My related shipments: Receive email notification for all booking requests that are submitted by my own
All shipments: Receive email notification for all booking requests that are submitted by all users in my company.
Booking Number, it is the number returned by carrier once the booking is confirmed. Clicked on the hyperlink, user can view the booking confirmation details
Internet Booking Reference Number, it is the number that generated by system once the booking request is submitted successfully. It is for user’s reference and search. Click on the hyperlink, user can view the booking request details
Origin City, it is the origin city of the booking request.
Destination City, it is the destination city for booking request
Shipper, it is the shipper information for booking request
Service, it is the routing service information for booking request
Vessel Voyage, it is the routing vessel voyage information for booking request
Container Pickup check code, it is the 4 digits container pick up check code which return from carrier shipment confirm message
o Submitted By, it is current booking request’s submitter first name/last name and account information.
o Processed On, it is the date time that system processed the booking and submitted to carrier
Status, the latest status of booking request
Amendment Time, it is the latest date time that carrier accept/reject booking amendment which via service request function.
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