Home / / Cargo Airlines CZ International Cargo Airlines flights from China

 China Southern Airlines Cargo Overview

Full Company Name: China Southern Airlines Logistics Co., Ltd. (abbreviated as CSAL).
Affiliated Group: Subsidiary of China Southern Air Holding Company, ultimately controlled by China Southern Air Holding Company, with China Southern Airlines Co., Ltd. as the parent company (55% ownership).
Established: Formerly the Cargo Division of China Southern Airlines, officially restructured as an independent legal entity on October 24, 2018.
China Southern Airlines Cargo Global Air Freight Services (China to Worldwide): As a leader in China’s air cargo industry, CSAL operates global air freight services, leveraging Asia’s largest fleet to build an international logistics network. Its route network includes 19 dedicated freighter routes and partnerships with over 50 airlines via SPA agreements, connecting hubs such as Amsterdam and Los Angeles, and extending to 300 cities across five continents. Ground operations feature seamless "air-to-ground" integration through trucking networks covering 120 cities in Europe and 96 in North America. Premium services like "CSAL Express" (priority booking, 90-minute delivery cutoff, 120-minute pickup), cross-border solutions, and temperature-controlled transport cater to diverse needs. In 2026, net profit surged 72.33% to CNY 4.186 billion, with 18 overseas express pickup sites, underscoring global competitiveness.
Headquarters Address:

• Registered Address: Room A505-204, 5th Floor, Supporting Service Building, No. 8 Kesheng Road, Guangzhou Private Technology Park, 1633 Beitai Road, Baiyun District, Guangzhou.
• Office Address: No. 27 Hangkong Yunnan Street, Airport Road, Baiyun District, Guangzhou, Guangdong.

Contact Number: 4006680066; 020-28288888 (Customer Service Hotline)
Official Website: https://cargo.csair.com/
Major Chinese Bases: Guangzhou Baiyun International Airport, Shenzhen Bao’an International Airport, Shanghai Pudong International Airport.
IATA Code: CZ
ICAO Code: CSN
Call Sign: CHINA SOUTHERN CARGO4
Fleet: As of February 2025, operates 18 Boeing 777F freighters (the largest in China), with plans to expand international routes.
Route Network: Covers 19 dedicated freighter routes across Europe, America, Asia, and Africa, including Shanghai-Guangzhou-Shenzhen to Amsterdam, Chicago, etc.

China Southern Airlines Cargo Branch Offices in China

China Southern Airlines Cargo has branch offices across China. Contact details are as follows:

China Southern Airlines Cargo Booking Guide

China Southern Airlines Cargo provides global air freight booking services from China. Below is the guide for cargo reservations:
1. Booking Methods
(1) Tang System (Recommended)
• Access via China Southern Cargo’s official website (cargo.csair.com). Supports international bookings, AWB preparation, flight inquiries, and full-process operations.
• Key functions: Booking without AWB (with/without AWB number), modifying existing bookings, AWB deletion, real-time space status checks, etc.
• Advantages: Real-time data synchronization, batch operations, automatic sub-AWB generation.
(2) Email Booking
• Send formatted requests to cargomailres@csair.com for booking, space inquiries, or shipment tracking.
• Required details: AWB number, flight number, cargo description, quantity, weight, volume. System replies with confirmation automatically.
(3) Phone/Fax
• Contact Tonnage Control Department: +86-20-86120355 or Technical Support: +86-20-86138990 for manual bookings.
2. Booking Process
(1) Information Preparation
• Provide accurate details: AWB number, quantity, weight, volume, cargo description, flight number, route, and execution date. Errors may result in agent liability.
• Special cargo (e.g., dangerous goods, temperature-controlled items, lithium batteries) requires additional documentation (e.g., Dangerous Goods Certificate, MSDS).
(2) Booking Deadlines
• International flights: Up to 15 days in advance; only confirmed AWB bookings accepted.
• Modifications/Cancellations: Submit AD change requests via Tang System 36 hours before departure. Post-deadline changes require Tonnage Control approval.
(3) System Operations
• New booking: Enter flight date, number, AWB, cargo details to generate a booking code.
• Existing booking: Modify routes by AWB number; ensure available flight capacity.
• Tracking: Monitor real-time cargo status via Tang System.
3. Key Notes
(1) Data Accuracy
• Booking details must match customs declarations. Dangerous goods bookings cannot be modified post-submission without re-approval.
• Frequent cancellations/modifications may impact agent credibility due to wasted space records.
(2) Special Cargo Requirements
• Dangerous Goods: Manual approval required. Submit MSDS, Dangerous Goods Certificate, and packaging with hazard labels. Must not be mixed with general cargo.
• Perishables/Pharmaceuticals: Use "Fresh Green Channel" or "Same-Day Delivery" for priority handling.
(3) Account Security
• Tang System accounts are managed by agents. Unauthorized use risks agent liability.
4. Service & Support
(1) Priority Services
• Express Cargo: Priority booking, loading, and flight allocation for time-sensitive shipments.
• Global Network: Operates 19 freighter routes from hubs (Guangzhou, Shanghai, Shenzhen) to Europe, Americas, Middle East, with daily outbound capacity exceeding 100 tons.
(2) Technical Support
• Tonnage Control: +86-20-86120355
• Technical Assistance: +86-20-86138990
5. FAQs
(1) Booking failure: Causes include full capacity, data errors, or incomplete special cargo documentation.
(2) Dangerous goods approval: Submit documents 14 working days in advance to avoid delays.

China Southern Airlines Cargo Booking Agent in China

China Southern Airlines Cargo Booking Agent in China - Goodhope Logistics

China Southern Airlines Cargo Tracking & Tracing Guide

Below is the guide for tracking and tracing cargo shipments via China Southern Airlines Cargo, designed for international air freight services:
1. Tracking Methods
(1) Official Website
• URL: https://cargo.csair.com
• Steps: Login → Click “Logistics Tracking” → Enter AWB number → Click “Search Now”.
• Tips: Logistics nodes are color-coded (gray = in progress, blue = completed).
(2) Tang System (For Agents/Enterprises)
• URL: http://tang.csair.com
• Steps: Enter the last 8 digits of the AWB number + verification code → Query flight details, cargo space status, and ETD/ETA.
(3) Phone Support
• Hotline: 400-668-0066 / 020-2828-8888
• Steps: Call → Provide AWB number → Agent-assisted tracking.
(4) Mobile Platforms
• WeChat Official Account: Follow “南航货运” (China Southern Cargo) → Click “Information Inquiry” → “Cargo Tracking” → Enter AWB number.
• Logistics E-Travel APP: Download → Click “Cargo Tracking” → Enter AWB number.
(5) Third-Party Platforms (Optional)
• Enter AWB number → Select “China Southern Cargo” → Retrieve detailed logistics updates (supports batch queries for multiple AWB numbers).
(6) Authorized Freight Agents
• Track shipments through China Southern Airlines’ authorized cargo agents in China.
2. Key Notes
• AWB number is the unique identifier for shipments. Ensure accurate input (e.g., starts with 784 followed by 8 digits).
• Official website and Tang System require stable internet connectivity. Phone support is recommended for urgent or complex inquiries.
• Third-party platforms offer convenience but verify AWB number compatibility beforehand.

China Southern Airlines Cargo International Freight Routes

China Southern Airlines Cargo operates an extensive global air freight network, connecting China to key destinations worldwide. Below are the major international routes (non-exhaustive):

China Southern Airlines Cargo Air Freight Rates

China Southern Airlines Cargo air freight rates are not fixed and are influenced by various factors. Specific examples are as follows:
1. Pricing Factors
China Southern Airlines Cargo air freight rates fluctuate based on cargo type (general/special), weight, route, and urgency requirements. Quotes must be obtained through the official website, customer service hotline, or by contacting an agent.
2. China Southern Airlines Cargo Air Freight Rate Examples (Non-Real-Time)
Due to the time-sensitive nature of air freight rates and the influence of multiple factors, the following rate table examples are provided for reference only:
(1) Shenzhen Direct Flight Rate Table

(2) Shenzhen Transit Flight Rate Table

Notes:
1. Included Charges
The above rates include:

• Fuel Surcharge:
• ¥7.00/kg (Japan);
• ¥4.00/kg (Southeast Asia/Taiwan);
• ¥8.00/kg (Australia/Middle East/Russia routes);
• ¥15.00/kg (Europe/Americas).
• Security Surcharge: ¥1.20/kg (Japan/Europe/Americas).
• Terminal Handling Charge (THC):
• ¥0.50/kg (Taiwan/Africa) (Minimum: ¥50.00/shipment), effective 03APR2015;
• ¥2.00/kg for shipments transiting via SYX.

2. Excluded Charges
The above rates DO NOT include:

• Bill of Lading Fee: ¥50.00/shipment.
• CISS Data Entry Fee: ¥40.00/house bill.
• Customs Clearance Fee: ¥250.00/shipment.
• Manifest Processing Fee:
• Charged per master/house bill quantity (e.g., ¥10.00/master bill; ¥20.00 for one master + one house bill).
• AAMS Fee for U.S. Shipments: ¥50.00/house bill.
• SYX Transit Handling Fee: ¥200.00/master or house bill for shipments transiting via Sanya (SYX).
• SHA Transit Ground Handling Fee:
• Additional ¥0.50/kg for shipments transiting via Hongqiao (SHA).
• Costs for security inspections (e.g., unpacking) will be charged at actual cost.
• SYD Trucking Service:
• Minimum charge applies for shipments below M-class weight.
• Base fee of ¥100.00/shipment for SYD trucking services.

Additional Remarks:
1.Dangerous Goods (DG) Rates:

• DG rates = General cargo rates × 120%.
• Additional DG surcharge: ¥560.00/shipment.

2.Special Services:

• DDS (Door-to-Door Service), temperature-controlled shipments, mail, perishables, oversized cargo, and other unlisted services require prior rate confirmation with the trucking company.

3.Documentation Fee:

• ¥150.00/shipment for cargo originating from or destined to remote areas in Canada.

4.Jet Airways (U.S.) Trucking Requirements:

• Destinations SFO/PDX/SEA:
• Full pallet ≤ 3,000 kg; loose cargo ≤ 2,200 kg per piece.
• Exceeding limits require prior confirmation of handling capability and rate negotiation.
• Other destinations: Full pallet/loose cargo ≤ 2,200 kg per piece.

5.Forward Air (U.S.) Rules:

• Single Piece 2,200 kg: Confirm destination handling capability.
• Shipments 7.5 tons: Must use dedicated trucking service.
• High-Volume Shipments ( 7,500 kg/day or ≥ 4 pallets):
• During peak seasons, Forward Air may recommend dedicated trucks; transit times subject to market conditions.
• If delayed 48 hours, cargo will be moved to Forward Air warehouses until transit resumes.

6.Freight Link Charges:

• Minimum Charge: Applied per master bill. Loose cargo rates based on chargeable weight; if below minimum, minimum charge applies.
• DG Surcharge: CAD 50.00 per UN number.
• Oversized Cargo: Confirm trucking capability in advance.
• Customs Inspection Costs:
• Documentation Fee: CAD 50.00/shipment.
• Detention Fee:
• First hour free; thereafter CAD 55.00/hour (max CAD 300.00/day), allocated per shipment on the truck.
• Inspection Fee: USD 250–850 per truck, allocated per shipment.
• All customs fees must be paid by consignee before cargo release. Unpaid fees will be billed to the originating agent.

China Southern Airlines Cargo Air Freight Service Features

1. Robust Global Network & Capacity
(1) Combined Freighter & Belly-Hold Capacity
• Fleet: Operates 19 Boeing 777F freighters (as of April 2025), the largest in China, complemented by belly-hold capacity from 860+ passenger aircraft.
• Network: Covers major global markets (Europe, Americas, Middle East, Central America) with 300+ cities across five continents. Key hubs include Guangzhou (CAN) and Shanghai (PVG), with flagship routes like Shanghai-Pudong–Chicago and Guangzhou–Dubai.
(2) Multimodal Connectivity & Trucking Network
• Air-Road Integration: Seamless "air-to-truck" services via dedicated trucking networks in China, Europe, Americas, Australia, and Japan.
• Regional Coverage:

• Europe: 100+ cities via Amsterdam (AMS) and Frankfurt (FRA).
• North America: 100+ cities extended to Boston (BOS), Seattle (SEA), etc.

2. High-Efficiency & Priority Services
(1) Guaranteed Timeliness
• Flight Priority: "Express Cargo" guarantees priority on designated flights; partial refunds for delays caused by CSAir.
• Extended Cut-Off: Cargo acceptance up to 110 minutes before departure, with 72-hour free storage and 30-day advance booking flexibility.
(2) End-to-End Priority Handling
• VIP Channels: Priority cargo sorting and 30-minute faster pickup at 12 key stations.
• Real-Time Tracking: SMS updates on cargo status throughout transit.
3. Specialized Industry Solutions
(1) Fresh & Agricultural Logistics
• Fresh Green Channel: Full cold-chain transport for perishables (e.g., Yunnan fruits, Guangdong lychees), with 24-hour rapid processing.
• Examples: Yunnan pitaya achieves "field-to-airport same-day delivery."
(2) High-Value & Special Cargo
• Customized Services: Independent monitoring, dedicated storage, and enhanced security for luxury goods, wines, etc.
• Example: Optimized packaging and transport for premium wines during peak seasons (e.g., Chinese New Year).
4. Digitalization & End-to-End Optimization
(1) Smart Systems
• TANG System: Real-time cargo tracking via Tang System, integrated with customs for fast clearance.
• Efficiency Gains: Automated pre-declaration at Qianhai Air Service Center reduces warehouse processing time.
(2) Peak Season & Emergency Support
• Dynamic Solutions: Dedicated teams and emergency lanes during peak periods (e.g., Spring Festival).
• Collaboration: Joint slot planning with express companies for seamless operations.
5. Social Responsibility & Market Expansion
(1) Rural Revitalization Support
• Agricultural Initiatives: "Lychee Express" lowers transport costs for farmers; e-commerce platform "Xiaonan Direct" expands global sales channels.
(2) Global Supply Chain Development
• Strategic Expansion: New freighters and routes (Middle East, Central America) under China’s "International Aviation Hub" strategy.
• Resilient Network: Strengthens global logistics to support Chinese enterprises’ overseas expansion.