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Company Name: HNA Cargo Co., Ltd. (referred to as "HNA Cargo")
Group: HNA Aviation Group (a subsidiary under Liaoning Fangda Group)
Company Profile: Established in July 2010, formerly known as Hainan Air Cargo Department, it was put into operation in 2011 and now belongs to Hainan Airlines Group. In December 2021, it joined Liaoning Fangda Group. The company is positioned as a well-known domestic aviation logistics comprehensive service provider, mainly engaged in international and domestic belly cargo business of 11 airlines under Hainan Airlines Group, covering transportation services such as general cargo, fresh and perishable cargo, urgent items, and special cargo, and providing value-added services such as supply chain management, customs declaration, and ground support.
Headquarters Address
HNA Cargo China Air Freight Global Freight Introduction: HNA Cargo Co., Ltd. relies on the resources of HNA Aviation Group to build a huge transportation network covering more than 300 cities and more than 2,000 routes at home and abroad, radiating Asia-Pacific, North America, Europe, Africa and Australia, providing air freight services from China to the world. The company operates international and domestic belly cabin business, carrying general cargo, fresh food, urgent items, etc., providing efficient intermodal transfer services, and improving service efficiency through digital strategy, actively expanding the global freight market, and strengthening international competitiveness.
Contact Numbers
Official website: https://www.hnacargo.com/
China's main bases: Haikou, Beijing, Xi'an, Guangzhou, Shenzhen, Urumqi, Dalian, Chongqing, etc.
IATA two-word code: HU
ICAO Code: CHH
IATA Settlement Code: 880
HNA Cargo Co., Ltd. has offices in many parts of China. The address and contact information are as follows:
1. Beijing
Address: Hainan Airlines Operating Base, No. 3 Freight North Road, Shunyi District, Beijing
Telephone: domestic protection 13911872861, international protection 18601131792
Service hours: 7 * 24 hours
2. Changsha
Address: 557, 5th floor, Howard Johnson Hotel, Huanghua International Airport, Changsha
Phone: 18718511941
E-mail: deq-xu@hnair.com
Service hours: 08:30-17:00
3. Chengdu
Address: Chengdu Tianfu International Airport Xiangpeng Airlines Tianfu Airport work area
Phone: 13927758250
E-mail: liangm.zeng@hnair.com
Service hours: 09:00-17:30
4. Chongqing
Address: 6131, 1st Floor, Building 2, Western Aviation Production Base, No. 10 Lingang Avenue, Yubei District, Chongqing
Phone: 18581287991
E-mail: liutong1@hnair.com
Service hours: 9:00-17:30
5. Dalian
Address: Dalian Ganjingzi District Yingke Road No. 98 Airport Hotel 366 office
Phone: 18689676696
E-mail: zhwei_zhang@hnair.com
Service hours: 8:30-17:30
6. Fuzhou
Address: 2nd floor, Baixiang Garden Hotel, Fuzhou Airport, Fujian Province
Phone: 18649708253
E-mail: hl-cai@hnair.com
Service hours: 09:00-17:30
7. Guangzhou
Address: Room 415, Xuehang Logistics Park, Hengshiwu Road, North District, Baiyun International Airport, Guangzhou City, Guangdong Province
Tel: 13332858329 (international), 13926235593 (domestic), 020-86129741 (pick-up service)
Email: yu-wan@hnair.com, zhiw_he@hnair.com
Service hours: 08:30-17:30
8. Guiyang
Phone: 13976603639
Email: zw_ning@hnair.com
Service hours: 08:30-17:30
9. Haikou
(1) The headquarters
International Hotline: 0898-65368172
Domestic hotline: 0898-66110982
Phone: 17786968474
Service hours: 08:30-17:30
(2) Freight Department
Address: Haikou Meilan Airport Erheng Road Domestic Cargo Station Business Hall East Side HNA Cargo Counter
Counter fixed-line phone: 0898-66215239
24-Hour duty phone: 13215783369
Email: xm-fu1@hnair.com
10. Hangzhou
Address: Changyue Hotel, Weishen Road, Xiaoshan District, Hangzhou
Phone: 13999149390
Email: yu-wei@hnair.com
Service hours: 08:30-17:00
11. Hefei
Phone: 13801580816
Email: tiantao@hnair.com
Service hours: 09:00-17:30
12. Hohhot
Address: 1st floor, Tianjin Airlines work building, No. 18 Airport Road, Baita International Airport, Saihan District, Hohhot, Inner Mongolia
Phone: 18312009915
Email: dx-dan@hnair.com
Service hours: 08:30-17:30
13. Jinan
Phone: 13717995030
Email: ligang5@hnair.com
Service hours: 09:00-17:00
14. Kunming
Address: 8th Floor, Xiangpeng Building, Changshui International Airport, Kunming City, Yunnan Province
Phone: 13888635759
Email: shb_zhao@hnair.com
Service hours: 8:50-17:30
15. Lanzhou
Address: Lanzhou Branch, Hainan Airlines Joint Stock Company, Zhongchuan Town, Yongdeng County, Lanzhou City, Gansu Province
Phone: 18287140772
Email: xy-zan@hnair.com
Service hours: 09:00-17:30
16. Nanchang
Email: qhui_yang@hnair.com
Service hours: 09:00-17:00
17. Nanjing
Address: Domestic Freight Center, Xiangying 4th Road, Lukou Airport, Jiangning District, Nanjing City, Jiangsu Province
Telephone: 025-52488015
Email: jc-chen@hnair.com
Service hours: 08:30-17:00
18. Nanning
Address: Beibu Gulf Aviation Old Base Building, T1, Wuxu International Airport, Jiangnan District, Nanning
Phone: 18878786617
Email: xwen-huang@hnair.com
Service hours: 09:00-17:30
19. Ningbo
Address: Room 202, Unit 28, Building 17, Dongboyuan, Jishigang Town, Haishu District, Ningbo City
Phone: 13951954894
Email: zhang_lei10@hnair.com
Service hours: 08:30-17:00
20. Qingdao
Address: Room 318, COSCO Logistics Park, No. 1 Fenggang Road, Chengyang District, Qingdao
Phone: 13698691561
Email: tianh_lin@hnair.com
Service hours: 09:00-17:30
21. Sanya
Address: Room 207, 2nd Floor, Flight Simulator Building, Sanya Aviation Tourism Vocational College, Sanya City, Hainan Province
Phone: 13798145121
Email: zhenh.hong@hnair.com
Service hours: 08:30-17:00
22. Shanghai
Address: 8th Floor, Building 5, Jiantao Commercial Plaza, No. 269 Tongxie Road, Changning District, Shanghai
Phone: 15013110032
Email: wuqiang9@hnair.com
Service hours: 08:30-17:00
23. Shenzhen
Address: Room 721, Joint Inspection Building, Airport Logistics Park, Bao'an District, Shenzhen
Phone: 18938038072
Email: tan_l@hnair.com
Service hours: 9:00-17:30
24. Shenyang
Address: Unit 402, Building I43, Meidi Manor, Hunnan District, Shenyang City, Liaoning Province
Phone: 13876199999
Email: zhaohang@hnair.com
Service hours: 08:30-17:30
25. Taiyuan
Address: Room 306, Hainan Airlines Base, Taiyuan Wusu International Airport, Xiaodian District, Taiyuan City
Phone: 13753147763
Email: zm_xu@hnair.com
Service hours: 08:30-17:30
26. Tianjin
Address: Room 327, No. 8 Third Street, Tianjin Airport International Logistics Zone (Tianjin Huayu Goods in-app)
Phone: 15856867357
Email: wangbin1@hnair.com
Service hours: 08:30-17:00
27. Wenzhou
Phone: 13951954894
Email: zhang_lei10@hnair.com
Service hours: 8:30-17:00
28. Urumqi
Address: Cargo office, 1st floor, work building, Hainan Airlines Base, No. 1341, Yingbin Road Airport, Xinshi District, Urumqi City
Phone: 13579298682, 18703000837
Email: jier.feng@hnair.com
Service hours: 08:30-17:00
29. Wuhan
Address: 2-709, Changqing No.1, Changqing 5th Road, Wuhan
Phone: 13517212339
Email: qhui_yang@hnair.com
Service hours: 9:00-17:30
30. Xi'an
Address: Xi'an Xianyang International Airport Hainan Airlines Chang'an Aviation Base
Phone: 18629298010
Email: li_chao1@hnair.com
Service hours: 08:30-17:00
31. Xiamen
Address: Shengtong Center 413, Xiangyun Road, Gaoqi International Airport, Huli District, Xiamen
Phone: 15157175193
Email: bj_xu@hnair.com
Service hours: 8:30-17:00
32. Zhengzhou
Address: 2nd Floor, West Airlines Zhengzhou Branch, Intersection of Hangan 2nd Street and Yungang Road, Airport District, Zhengzhou City, Henan Province
Phone: 17764002288
Email: jsong_chen@hnair.com
Service hours: 08:50-17:30
33. Hong Kong
Address: 10 Chunping Road, Hong Kong International Airport, Lantau Island, New Territories, Hong Kong
Phone: + 852 29497657
Service hours: 24 hours
34. Macao
Address: Room 52, Logistics Commercial Center, Taipa Airport, Macau
Phone: + 853 28861118
Service hours: 24 hours
35. Taipei
Address: No. 10-1, Hangqin North Road, Dayuan Park, Taoyuan City
Phone: + 886 3-3939800-7589
Business hours: 24 hours
HNA Cargo Co., Ltd. provides air cargo booking services from China to the world. The following guidelines are provided as a reference when booking:
1. Booking process
(1) Prepare the materials
(2) Submit an application
(3) Confirm the order: After HNA Cargo reviews the information, provide the fare, flight plan and bill of lading number (AWB), and sign the transportation agreement after confirmation.
(4) Delivery of goods: Deliver the goods to the designated warehouse or airport cargo station according to the agreed time (support door-to-door pickup, need to make an appointment in advance).
2. Fees and Payments
(1) Cost composition: freight (charged by weight/volume), fuel surcharge, security check fee, customs clearance fee, etc.
(2) Payment methods: support bank transfer, online payment (official website) or pay on delivery (need to negotiate in advance).
3. Notes
(1) Prohibited goods: comply with the International Air Transport Association (IATA) regulations, prohibit the transportation of dangerous goods, live animals, etc. (special qualification goods need to be declared separately).
(2) Packaging requirements: the goods need to be reinforced packaging, fragile goods are marked, cold chain goods need to be pre-cooled and meet temperature control standards.
(3) Timeliness: Flights are affected by weather, policies, etc. It is recommended to book 3-5 working days in advance.
HNA Cargo China Booking Agent - Goodhope Logistics
The following is a guide for checking and tracking the cargo of HNA Cargo Co., Ltd., which provides reference for customers who need to check and track their cargo.
1. Official inquiry channel
(1) Online query on the official website
(2) Telephone inquiry
(3) WeChat official account inquiry
2. Agent service inquiry
3. Inquiry notes
(1) Bill of Lading number acquisition: After booking, HNA Cargo will provide the bill of lading number (AWB) by mail or agreement, which needs to be properly kept for inquiry.
(2) International transportation document requirements: If it involves international transportation, complete customs declaration documents (such as invoices, packing lists) must be provided, and some countries may require additional customs clearance materials.
(3) cargo status update time: the official website data is updated in real time, but the actual transportation may be affected by flight delays, weather and other factors, it is recommended to combine customer service to confirm the latest developments.
4. Value-added services and support
(1) Cargo tracking expansion function
(2) Agency service coverage
HNA Cargo Co., Ltd. has a wide range of air freight routes and has opened multiple international routes from China to the world, including but not limited to:
| Place of origin | Destination | Flight number | Model | Shift schedule | Departure time | Arrival time (local) |
| Shenzhen Bao'an International Airport (SZX) | Paris Charles de Gaulle Airport (CDG) | HU0757 | B787-9/78A | D15 | 0100 | 0755 |
| Shenzhen Bao'an International Airport (SZX) | Rome Fiumicino Airport (FCO) | HU0437 | B787-9 | D47 | 0130 | 0830 |
| Shenzhen Bao'an International Airport (SZX) | Vancouver International Airport (YVR) | HU7959 | B787-9 | D4 | 0905 | 0640 |
| Shenzhen Bao'an International Airport (SZX) | Brussels Airport (BRU) | HU759 | A787-9/78A | D37 | 0155 | 0800 |
| Shenzhen Bao'an International Airport (SZX) | Phnom Penh International Airport (PNH) | HU0455 | B737-800 | D37 | 1720 | 1915 |
| Shenzhen Bao'an International Airport (SZX) | Auckland International Airport (AKL) | HU7931 | A330-300/338 | D26 | 0245 | 1810 |
| Haikou Meilan International Airport (HAK) | Sydney Kingsford Smith Airport (SYD) | HU0447 | A330-300/338 | D26 | 0150 | 1310 |
| Haikou Meilan International Airport (HAK) | Melbourne International Airport (MEL) | HU0483 | A330-200/331 | D47 | 0130 | 1300 |
| Chongqing Jiangbei International Airport (CKG) | Rome Fiumicino Airport (FCO) | HU7991 | B787-9 | D25 | 0130 | 0710 |
| Chongqing Jiangbei International Airport (CKG) | London Heathrow Airport (LHR) | GS7965 | A330-200 | D36 | 1440 | 2000 |
| Chongqing Jiangbei International Airport (CKG) | Madrid Barajas Airport (MAD) | HU0727 | B787-9 | D47 | 0120 | 0820 |
| Beijing Capital International Airport (PEK) | Belgrade Nikola Tesla Airport (BEG) | HU7969 | A330-300 | D6 | 0300 | 0800 |
| Beijing Capital International Airport (PEK) | Berlin Brandenburg Airport (BER) | HU0489 | A330-300 | D35 | 0200 | 0605 |
| Beijing Capital International Airport (PEK) | Brussels Airport (BRU) | HU0491 | B787-9 | DAILY | 0155 | 0625 |
| Beijing Capital International Airport (PEK) | Dublin Airport (DUB) | HU0751 | A330-300/338 | D26 | 0250 | 0700 |
| Beijing Capital International Airport (PEK) | Edinburgh Airport (EDI) | HU0407 | A330-300/338 | D15 | 0240 | 0630 |
| Beijing Capital International Airport (PEK) | Manchester Airport (MAN) | HU0753 | A330-300 | D47 | 0155 | 0615 |
| Beijing Capital International Airport (PEK) | St. Petersburg Pulkovo Airport (LED) | HU7965 | A330-300/338 | D37 | 1440 | 1830 |
HNA Cargo Co., Ltd.'s air freight prices are not fixed, but are influenced by various factors. Specific examples are as follows:
1. Price factor
HNA Cargo Co., Ltd. Freight air freight charges vary according to the type of goods (general/special), weight, route and time requirements. You need to inquire through the official website, customer service hotline or contact an agent to obtain a quote.
2. Example of air freight prices of HNA Cargo Co., Ltd. (non-real-time)
Due to the time-sensitive nature of HNA Cargo's air freight prices and the influence of various factors, the following price list examples are provided for reference only.
Shenzhen originating price list
| Area | Destination | Minimum shipping cost (MIN) | Base freight (N) | +45kg | +100kg | +300kg | +500kg | +1000kg | Remarks |
| SZX-Paris Charles de Gaulle Airport (CDG) (D15) | 1200.0 | 120.0 | 39.0 | 28.5 | 27.0 | 25.5 | 25.5 | ||
| SZX-Rome Fiumicino Airport (FCO) (D47) | 1300.0 | 150.0 | 33.0 | 23.5 | 22.0 | 20.5 | 19.5 | ||
| Transfer via Rome Fiumicino Airport (FCO) | Naples (NAP), Bologna (BLQ), Florence (FLR), Milan Malpensa (MXP) | Minimum weight: 300KG | 23.0 | 22.0 | 21.0 | Truck Zone 1 | |||
| Verona (VRN), Turin (TRN), Genoa (GOA), Venice (VCE), Pisa (PSA), Palermo (PMO), Catania (CTA) | Minimum weight: 1000KG | 22.0 | Truck Zone 2 | ||||||
| Amsterdam (AMS), Barcelona (BCN), Brussels (BRU), Paris de Gaulle (CDG), Frankfurt (FRA), Geneva (GVA), London Heathrow (LHR), Luxembourg (LUX), Madrid (MAD), Valencia (VLC), Zurich (ZRH) | Minimum weight: 2000KG | 23.5 | Truck Zone 3 | ||||||
| Vienna (VIE), Dusseldorf (DUS), Munich (MUC) | Minimum weight: 2000KG | 24.5 | Truck Zone 4 | ||||||
Note:
1. The quotation includes: fuel, war insurance, ground operation fees
2. The quoted price does not include: bill of lading fee RMB50.0/BL, sub-order fee RMB50.0/BL, gate fee RMB40.0/BL (gate fee for multiple sets of documents is 80/document), European line ENS (RMB50.0/BL (main order + sub-order number), American line AMS (RMB50.0/BL (main order + sub-order number)
3. Customs declaration fee: customs declaration fee RMB250.0/BL, ICC information processing fee (RMB10.0/declaration form)
The fee for pre-declaration of overseas customs information is 50 yuan per ticket (an additional 50 yuan will be charged for each sub-bill), and the fee for scrapping international outbound goods is 50 yuan per ticket.
Non-Haikou (HAK) originating but transiting international goods through Haikou, the domestic customs information declaration fee is 50 yuan per ticket (an additional 50 yuan is charged for each sub-bill).
International goods transited through Shenzhen (SZX) will be charged a domestic customs information declaration fee of 100 yuan per shipment according to the main order (an additional 100 yuan will be charged for each sub-order with sub-orders).
4. Information processing fee: CCA change telegram fee for international outbound goods is 400 yuan per time.
5. Add a special large cargo handling fee (0.15/KG for single cargo exceeding 8 tons or two side lengths exceeding 3 meters that do not involve a crane, and only a crane fee will be charged for those who use a crane).
6. SZX-CDG heavy cargo discount: single ticket gross weight 300KG, weight ≥ 500, discount 9 yuan/KG, weight ÷ [300, 500), discount 7 yuan/KG, weight ÷ [250, 300), discount 5 yuan/KG, weight ÷ [200, 250), discount 4 yuan/KG
7. SZX-FCO heavy cargo discount: single ticket gross weight 300KG, weight ≥ 800, discount 5 yuan/KG, weight ÷ [500,800), discount 4 yuan/KG, weight ÷ [300,500), discount 2 yuan/KG
1. Global coverage network
(1) Route density: covering more than 280 cities in China and more than 20 countries around the world (such as Europe, North America, Australia and New Zealand, South East Asia), focusing on the layout of international hubs such as Brussels, Rome, Sydney, Tokyo, etc.
(2) multimodal transport: through the "air + truck" intermodal mode (such as FCO transit to inland Europe), it extends to small and medium-sized cities to reduce the cost of terminal distribution.
2. All-cargo aircraft and belly compartment collaborative capacity
(1) Model Adaptability: The main models include B787-9, A330 and other wide-body passenger aircraft belly and cargo aircraft, supporting diversified transportation needs such as general cargo, cold chain, and oversized items.
(2) High-frequency schedule: Core routes fly daily (such as PEK-BRU DAILY), and some routes have a weekly frequency of 3-5 flights (such as SZX-CDG D15) to ensure transportation efficiency.
3. Diversified professional services
(1) Special cargo transportation:
(2) Value-added services: customs clearance agency, insurance, warehousing distribution, Supply Chain Finance and other one-stop solutions.
4. Digital and efficient operation
(1) Intelligent booking: The official website supports online booking, real-time freight rate inquiry and cargo tracking (bill of lading number inquiry).
(2) Transparent management: provide electronic waybills, temperature and humidity monitoring (cold chain), customized logistics reports, and the whole process is visible and controllable.
5. Security and compliance
(1) Aviation safety: Strictly follow the International Air Transport Association (IATA) and customs regulations of various countries, and strictly control prohibited goods.
(2) Emergency mechanism: for flight delays, abnormal weather and other emergencies, provide alternative routes and fast claims services.
6. Customized logistics solutions
(1) Industry solutions: For cross-border e-commerce, auto parts, electronic products and other fields, design exclusive transportation links (such as cross-border special lines, charter services).
(2) Regionalized freight rates: priced according to the volume of goods (such as discounts for more than 300kg), graded pricing in transit areas (such as European trucks divided into 4 zones), and cost optimization.
7. Client Server Support
(1) 7x12 hours customer service: hotline (0898-66110982) and WeChat official account to provide consultation, exception handling and complaint response.
(2) Agent network: Cooperate with global top ground agents to ensure seamless overseas customs clearance and distribution.
