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Introduction to Air Incheon Cargo

Company Name: Air Incheon Co., Ltd.
Company Introduction: Air Incheon is South Korea’s first dedicated international all-cargo airline, established in 2012 and headquartered at Incheon International Airport. Operating a fleet primarily composed of Boeing 737 and 767 freighters, the company specializes in global air transportation services, including general cargo, project cargo, and hazardous materials. Leveraging dedicated cargo aircraft, professional personnel, and a worldwide partner network, Air Incheon ensures fast and secure air freight solutions.
Air Incheon’s China & Global Air Cargo Services: As South Korea’s premier all-cargo international airline, Air Incheon plays a significant role in China and the global air freight market. Its major air cargo hubs in China include Jinan, Qingdao, Yantai, and Chengdu, covering North China, East China, and other regions to provide efficient and secure air transport services. Supported by Incheon Airport’s advanced facilities and extensive route network, Air Incheon connects key markets across Asia, Europe, and the Americas, delivering swift and reliable global cargo solutions.
Official Website: http://www.air-incheon.com/
Email: cargo@airincheon.com
Contact Numbers:
After-Sales Hotline (Primary): 00852-5730-1344
After-Sales Hotline (Secondary):00852-6579-5070
Domestic Hotline: 8613-7563-51443
Major China Bases: Jinan Yaoqiang International Airport (TNA)\Qingdao Liuting International Airport (TAO)\Yantai Penglai International Airport (YNT)\Chengdu Shuangliu International Airport (CTU)
IATA Code: KJ
ICAO Code: AIH

Air Incheon Cargo Booking Guide

Air Incheon provides air cargo booking services from China to global destinations. Below is a guide for reference when making a booking:
1.Booking Process
(1) Inquiry & Confirmation
Contact Air Incheon’s cargo department (via phone/email/website) and provide shipment details:

• Origin/Destination
• Cargo type (general/dangerous goods/temperature-controlled, etc.)
• Weight
• dimensions (exact measurements required)
• Estimated shipping timeline

Obtain freight quotes and flight availability.
(2) Submit Booking Request
Fill out the Booking Request Form, including:

• Shipper/consignee details
• Cargo description (name, quantity, weight, volume, special requirements)
• Urgency (e.g., priority shipment)

For dangerous/special cargo, submit additional documents (e.g., MSDS, test reports).
(3) Booking Confirmation
Upon approval, Air Incheon issues a Booking Confirmation, specifying:

• Flight number & departure time
• Cargo Terminal Deadline (CTD) / Cargo Loading Deadline (CLD)
• Master Air Waybill (MAWB) number (if applicable)

(4) Cargo Preparation & Delivery
Deliver goods to the designated airport warehouse (e.g., Incheon International Airport, ICN).
Ensure packaging complies with IATA standards (e.g., fragile items secured, DG labels).
Complete export customs clearance (submit customs declaration, invoice, packing list, etc.).
2. Special Cargo Handling
Dangerous Goods (DG): Must comply with IATA DGR; apply 48 hours in advance with UN number, packing group & emergency protocols.
Temperature-Controlled (Pharma/Perishables): Confirm if flights have active temperature control. Provide required temperature range and pre-cool cargo.
Live Animals: Submit quarantine/health certificates. Confirm oxygen supply & ventilation.
3. Document Requirements
Mandatory: Air Waybill (AWB), Commercial Invoice, Packing List, Certificate of Origin (if required).
Special: DG Declaration, Sanitary/Phytosanitary Certificates (for food, seeds).
4. Costs & Payment
Fee Structure:

• Base freight (chargeable weight = actual or volumetric weight, whichever is higher)
• Fuel surcharge, security fee, handling fee (e.g., ULD assembly), peak season surcharge (holidays/high demand).

Payment: Prepaid (FREIGHT PREPAID) or collect (FREIGHT COLLECT). Monthly billing available (credit approval required).
5. Delivery & Transit Time
Key Deadlines:

• CTD (Cargo Terminal Deadline): Latest time to deliver cargo to the airport warehouse (usually 6–8 hours before flight).
• CLD (Cargo Loading Deadline): Latest time for cargo to be loaded.

Delays: Missing CTD may result in shipment deferral + storage fees.
6. After-Sales Service
Tracking: Check real-time status via Air Incheon’s website or customer service using the MAWB number.
Issue Resolution: For damage/delay, file an Exception Report upon pickup and submit a claim within 48 hours.
7. Important Notes
Prohibited Items: Explosives, weapons, cash (see IATA restricted list).
Peak Season: Book 7–10 days early during holidays (e.g., Chinese New Year, Christmas).
Packaging: Wooden crates must have IPPC markings to avoid rejection at destination.

Air Incheon Cargo Booking Agent in China

Air Incheon Cargo Booking Agent in China - Goodhope Logistics

Air Incheon Cargo Tracking & Tracing

1. Official Tracking Channels
(1) Online Tracking via Air Incheon Website
Website: www.airincheon.com (select "Cargo Tracking")
Steps:
1.Enter the MAWB number (13 digits, e.g., 123-45678901).
2.Click "Track" to view status (Received, Loaded, In Transit, Arrived, Ready for Pickup).
Notes:
1.MAWB is provided upon booking; ensure accuracy.
2.If flight hasn’t departed, status may show "Pending Loading."
(2) Customer Service Inquiry
Contacts:
Korea HQ: +82-32-745-2000 (Cargo Dept.)
Email: cargo@airincheon.com
Required Info: MAWB, shipper/consignee name, flight number & date.
2. Tracking via Freight Forwarder
If booked through an agent:
(1) Provide HAWB number for tracking.
(2) Some forwarders offer online tracking portals.
3. Alternative Methods
(1) Destination Airport Warehouse: Contact cargo terminals (e.g., Shanghai PVG, Los Angeles LAX) with MAWB for pickup status.
(2) Third-Party Platforms: Some logistics platforms integrate with Air Incheon for real-time tracking.
4. Tracking Status Guide
(1) Common Statuses:

• Received: Cargo accepted.
• Loaded: Onboard the flight.
• In Transit: En route (may show transit points).
• Arrived: Reached destination.
• Ready for Pickup: Available for collection.

(2) Exceptions: If "Delayed" or "Customs Hold," contact airline/agent immediately.
5. Key Reminders
MAWB is critical—keep it secure.
Updates may take 24 hours post-departure.
Language: Website supports Korean/English; for Chinese, contact agents or email.

Air Incheon Cargo International Route Information

Air Incheon Cargo operates multiple international routes from China to global destinations, including but not limited to:
(1) Major Departure Airports in China

(2) Major International Destinations (via ICN or Direct)

Air Incheon Cargo Freight Rates

Air Incheon's air cargo rates are not fixed and are subject to various influencing factors.
1. Pricing Factors
Air Incheon's air freight rates fluctuate based on cargo type (general/special), weight, route, and urgency. For real-time quotes, please inquire via the official website, customer service hotline, or authorized agents.
2. Sample Air Freight Rates (Non-Live Reference)
As Air Incheon's rates are time-sensitive and affected by multiple variables, the following price table is for reference only:
Price List Departing from Shenzhen Bao'an International Airport (SZX)

Notes:
1.Dangerous Goods (DG) Accepted from May 2nd: Classes 1/3/7/9 (Must be declared at booking; transport certification required in advance).
2.No Volume Weight Break (No "Chargeable Weight" Discount): Volumetric weight applies without exceptions.
3.Mandatory Warehouse Handling: All cargo must be delivered to Air Incheon's designated warehouse.
4.Tiered Pricing Available: Rates adjust based on weight brackets.
5.Cancellation Fees:

• No fee if canceled 72+ hours before departure.
• 50% of freight charged if canceled 48-72 hours before departure.
• 100% of freight charged if canceled <24 hours before departure.

6.Currency & Applicability: Rates in CNY/KG, applicable only to general cargo (excludes perishables, DG, and valuables).
7.Inclusions: Fuel surcharge, war risk insurance, and airport handling fee (RMB 0.5/KG) included.
8.Exclusions:

• Customs clearance: RMB 250/shipment.
• AWB fee: RMB 50/shipment.
• Gate entry fee: RMB 40/shipment.
• Documentation processing: RMB 10/set of customs forms.

9.DG Handling Fee (Effective 16 May): RMB 200/shipment (excludes ELI/ELM classifications).
10.Approved DG Testing Agencies:

• Shanghai Research Institute of Chemical Industry Testing Co., Ltd.
• Shanghai Institute of Measurement and Testing Technology.
• Beijing DGM Air Transportation Technology Development Co., Ltd.
• Beijing Sinotrans CSC Transportation Consulting Co., Ltd.
• Guangdong Testing Institute of Product Quality Supervision.
• Vkan Certification & Testing Co., Ltd.
• The Second Research Institute of CAAC.

Air Incheon Cargo Service Features

As a leading Korean cargo airline, Air Incheon's air freight services from China to global destinations offer the following distinctive advantages:
1. Transit Time & Efficiency
Fast Transshipment: Leveraging Incheon International Airport's (ICN) strategic location, cargo from major Chinese cities (e.g., Shanghai Pudong, Beijing, Guangzhou, Shenzhen) achieves rapid connections to key destinations in Europe, North America, and Southeast Asia. For example, shipments from Shenzhen to Korea typically arrive within one day, significantly reducing transit time.
Seamless Connectivity: Air Incheon integrates with global logistics networks through advanced systems and cutting-edge facilities, ensuring high-efficiency transshipment and streamlined operations.
2. Cargo Tracking & Monitoring
Real-Time Tracking: Customers can monitor shipments via Air Incheon’s advanced tracking system, providing live updates on cargo status and location for full transparency.
End-to-End Monitoring: IoT-enabled 24/7 surveillance guarantees secure and traceable transportation.
3. Customer Service & Customized Solutions
Dedicated Support: A professional customer service team offers tailored freight solutions, operational guidance, and end-to-end assistance.
Specialized Handling: Customized protocols for dangerous goods (DG), perishables, and high-value cargo, backed by expertise in electronics and temperature-sensitive shipments.
4. Cargo Type Flexibility
Diverse Cargo: Capable of transporting general cargo, project cargo, DG, oversized/odd-sized shipments, and more.
Specialized Fleet: B737 freighters ensure safe and efficient transport for non-standard dimensions.
5. Global Network
Extensive Routes: Covers Asia, Europe, North America, and Australia, with seamless connections via ICN.
Strategic Partnerships: Collaborations with international airlines expand global reach and market access.
6. Technology & Infrastructure
Modern Facilities: Equipped with automated logistics systems and state-of-the-art management tools.
Expert Teams: Certified professionals and dedicated cargo aircraft ensure swift, secure, and reliable deliveries.