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Shenzhen Airlines Cargo Introduction

Company Name: Shenzhen Airlines Cargo Co., Ltd.
Parent Company: Shenzhen Airlines Co., Ltd. ("Shenzhen Airlines" for short)
Introduction to Shenzhen Airlines' China and Global Air Cargo Services: Founded in 1994, Shenzhen Airlines Cargo is a core enterprise of Shenzhen Airlines, focusing on air transportation, logistics distribution, and airport ground services. It has a transport network covering the whole of China and the Asia - Pacific region, and reaching out to the global market.
Headquarters Address:
1.Headquarters: 2nd Floor, Crew Building, Shenzhen Airlines Base, Bao'an International Airport, Bao'an District, Shenzhen, Guangdong Province
2.Cargo Distribution Centers: Three cargo distribution centers at Bao'an Airport, Xili, and Yan'nan Road in Shenzhen, with a professional transport fleet
Contact Numbers:
1.Cargo Sales: 0755 - 29982358
2.Cargo Customer Service: 0755 - 26711111
3.Service Quality Supervision: 0755 - 29982315
4.Other Customer Service: 95080, 400 - 889 - 5080
Official Website: https://cargo.shenzhenair.com/
Main Bases: Shenzhen Bao'an International Airport; also has branch bases at Guangzhou Baiyun International Airport, Beijing Capital International Airport, Shenyang Taoxian International Airport, Chongqing Jiangbei International Airport, Changzhou Benniu International Airport, and Yangzhou Taizhou International Airport
IATA Code: ZH
ICAO Code: CSZ

Shenzhen Airlines Cargo China Branches

Shenzhen Airlines Cargo has multiple local branches in China. Here are some of their addresses and contact details:
1. Shenzhen Headquarters
Address:
(1) Building C, Huatongyuan Logistics Center, Minzhi Avenue, Longhua New District, Shenzhen (Headquarters Office)
(2) Area A, Airport Logistics Park, Xixiang Street, Bao'an District, Shenzhen (Cargo Operation Center)
Contact Numbers:
(1) Headquarters Phone: 0755 - 25677512
(2) 24 - hour Hotline: 13826516644 / 400 - 606 - 4966
(3) Guangdong Contact: Mr. Zhou (13826516644)
2. Beijing Cargo Department
Address: Room 339, International Warehouse Area, BGS Cargo Station, Freight Road, Capital International Airport, Shunyi District, Beijing
Phone: 010 - 64597802 (for business inquiries)
Business Scope: Belly cargo transportation on Beijing - departing flights and transit business
3. Dongguan Branch
Address:
(1) No. 75, Phase II of Huadu, Huacui Road, Zhangmutou Town, Dongguan
(2) No. 296, Kangli Road, Dalang Town (sub - branch)
Phone: 13650161393 (Dongguan Cargo Hotline)
4. Guangzhou Branch
Address: North Six Alley, Baiyun International Airport, Huadong Town, Huadu District, Guangzhou (Cargo Station)
Phone: 13713909855 (direct line to Guangzhou Airport)
5. Huizhou Branch
Address: G324 National Highway, Pingtan Town, Huiyang District, Huizhou
Phone: 13713909855 (direct line for Huizhou Cargo)
Services: Transportation of fresh agricultural products, general cargo, and electronic products
6. Zhuhai Branch
Address: No. 86, Cargo Station, Jinwan Airport, Zhuhai
Phone: 13826516644 (shares hotline with Shenzhen Headquarters)

Shenzhen Airlines Cargo Booking Guide

Shenzhen Airlines offers air cargo booking services from China to the world. Here's a guide for your reference when booking:
1. Booking Methods
(1) Online Booking: Shenzhen Airlines offers 24/7 online booking services. Customers can book through the official website or related partner platforms.
(2) Telephone Booking: Customers can also book by calling the Shenzhen Airlines customer service hotline (0755-26711111), and customer service staff will assist in completing the booking process.
2. Booking Requirements
(1) Accurate Cargo Information: The origin, destination, cargo name, packaging provided by the booker must be accurate. At the same time, the weight, size, volume, etc., of the cargo should also be as accurate as possible to help the airline determine whether to accept the booking.
(2) Compliance with Air Freight Regulations: The weight and size of the cargo carried by the customer shall not exceed the air freight regulations, or shall be packed in accordance with the air freight regulations. Cargo prohibited from carriage by air shall not be carried; restricted carriage cargo shall be packed strictly in accordance with the regulations and the relevant proof materials shall be completed before carriage.
3. Booking Process
(1) Submit Booking Information: When booking, the customer needs to fill in complete booking information, including the origin, destination, name, weight, size, volume, etc., of the cargo.
(2) Airline Review: After receiving the booking information, the airline will review the booking request based on the flight's carrying capacity and cargo inventory.
(3) Confirm Booking: After the review is passed, the airline will confirm the booking and inform the customer of the booking result. The customer needs to reconfirm the booking with the airline 4-5 hours before the flight takes off to ensure the validity of the booking.
4. Precautions
(1) Timely Booking Confirmation: After booking, the customer must promptly confirm the booking with the airline before the flight takes off to avoid affecting the transportation of the cargo due to booking changes.
(2) Understand Flight Information: Before booking, the customer should understand the departure and arrival times of the relevant flights to reasonably arrange the transportation plan for the cargo.
(3) Prepare Relevant Documents: For cargo that requires relevant procedures, the customer should prepare the relevant documents in advance, such as quarantine certificates, dangerous goods transportation certificates, etc.

Shenzhen Airlines Air Cargo China Booking Agent

Shenzhen Airlines Air Cargo China Booking Agent - Goodhope Logistics

Shenzhen Airlines Cargo Inquiry and Tracking

1. Inquiry Website
(1) Shenzhen Airlines provides an official cargo inquiry service, which you can access at: https://cargo.shenzhenair.com/
(2) On this website, you can enter the air waybill number (AWB) or shipment number to check the transportation status of the cargo.
2. Agent Inquiry
If you have shipped your cargo through a freight forwarding company, you can also inquire through the agent's website or customer service. Freight forwarders typically offer similar cargo tracking services and can provide you with the latest transportation information.
3. How to Inquire
(1) Visit the Official Website: First, visit the Shenzhen Airlines official website or the agent's website.
(2) Enter Inquiry Information: On the cargo inquiry page of the website, enter the air waybill number or shipment number. Please note that this information is usually obtained when you ship your cargo, and ensure the accuracy of the input.
(3) Obtain Inquiry Results: After clicking the inquiry button, the system will display the transportation status and relevant information of the cargo. You can understand the current location, estimated arrival time, etc., of the cargo based on this information.

Shenzhen Airlines Cargo International Routes

Shenzhen Airlines Cargo has launched multiple international air freight routes connecting China to global destinations, including but not limited to:

Shenzhen Airlines Cargo Air Freight Rates

The air freight rates for Shenzhen Airlines Cargo are not fixed and are influenced by multiple factors, including:
1. Pricing Factors
Shenzhen Airlines air freight rates fluctuate based on cargo type (general/special), weight, route, and timeliness requirements. Quotes can be obtained through the official website, customer service hotline, or by contacting an agent.
2. Shenzhen Airlines Air Freight Rate Examples (Not Real-time)
Due to the time-sensitive nature of Shenzhen Airlines' air freight rates and the influence of various factors, the following price examples are for reference only:
Shenzhen Bao'an International Airport (SZX) Departure Price List

Notes:
1.The above prices include:
Fuel: ¥3.74/K 10-Feb/2023
War Risk Surcharge: ¥1.00/K; --- Minimum charge ¥40.00 per shipment.
Airport Handling Charge: ¥0.5/K (MIN: ¥50.00 per shipment); Effective from 01JUL, 2017
2.The following fees are not included:
Bill of Lading Fee: ¥50.00 per shipment
CISS Information Entry Fee: ¥40.00 per split shipment
Customs Declaration Fee: ¥250.00 per shipment
Modification of shipment information: ¥300 per item; Modification of system information: ¥300 per item
For cargo destined for various points in Indonesia such as JKT/DPS/SUB/KNO/BDO/JOG/SOC/SRG, and for Seoul, Jeju, Bangkok, Phuket, Taipei, Manila, Kuala Lumpur, Phnom Penh, Hanoi, Tokyo, Osaka, Penang, Ho Chi Minh City, Singapore, an information processing fee will be charged, including transshipment cargo via Seoul, Jeju, Bangkok, Phuket, Taipei, Manila, Kuala Lumpur, Phnom Penh, Hanoi, Ho Chi Minh City, Singapore: Main bill CNY30 per copy, split bill CNY10 per copy, and for supplementary or modified main/split bill information after the flight's scheduled departure: CNY20 per copy per time. For mutual transshipment between direct points, the direct flight freight rate standard will apply.
AMS: 30 yuan per shipment, +10 for each split shipment

Shenzhen Airlines Air Freight Service Features

1.Efficient and Fast
(1) Speed Advantage: Air transport is one of the fastest modes of cargo transportation. Shenzhen Airlines' international air freight can quickly transport cargo from Shenzhen to destinations around the world, significantly reducing transportation time and meeting customers' high timeliness requirements.
(2) Punctuality: Professional international air freight companies can maximize the guarantee that cargo arrives on time, reducing losses caused by transportation delays.
2.Extensive Global Network Coverage
(1) Extensive Routes: Shenzhen Airlines' international air freight company has a global air freight network covering major continents and countries, providing comprehensive freight services.
(2) Numerous Partners: It has established close cooperative relationships with major airlines and has multiple regular and dedicated flights to ensure timely delivery of cargo.
3.Safe and Reliable
(1) Professional Operations: Shenzhen Airlines' international air freight company has an experienced team proficient in international logistics technology and processes, capable of handling various air freight operations to ensure cargo safety.
(2) Comprehensive Protection: A series of measures are taken to ensure cargo safety, including proper packaging plans, professional operational procedures, and security checks. Insurance services are also provided to offer maximum protection for customers' cargo.
4.Customized and Diversified Services
(1) Personalized Solutions: Whether it's documents, samples, or bulk cargo, Shenzhen Airlines' international air freight company can provide customized logistics solutions based on customer needs.
(2) One-stop Service: It offers comprehensive air freight agency services from booking, allocation, customs declaration, inspection, to delivery. Customers can enjoy the entire logistics chain service without needing to communicate with multiple suppliers.
5.Advanced Information Management System
(1) Real-time Tracking: An advanced information management and logistics tracking system is introduced, allowing customers to query the real-time location and status of their cargo through an online platform, reducing communication costs, and improving work efficiency.
(2) High Transparency: The transportation process has high transparency, enabling customers to understand the progress of cargo transportation at any time, enhancing trust in the service.
6.Flexible Response to Emergency Needs
(1) Quick Response: Shenzhen Airlines' international air freight company can quickly respond to customer needs, providing immediate logistics solutions, especially for emergency bookings, cargo tracking, or handling of abnormal situations, feedback and solutions can be provided in the shortest time.
(2) Rush Services: Various service models such as rush airport consignment and time-limited delivery are offered to meet the transportation needs of time-sensitive cargo.
7.Cost Advantage
(1) Large-scale Operations: Through deep cooperation with airlines and large-scale operations, Shenzhen Airlines' international air freight company can obtain more competitive air freight prices.
(2) Reduced Intermediate Links: One-stop service is provided, reducing intermediate links and additional costs, and lowering customers' logistics costs.
8.Professional Consulting Services
(1) Professional Guidance: Shenzhen Airlines' international air freight company also offers professional consulting services to help customers solve logistics problems and improve transportation efficiency.
(2) Policy Understanding: Since international air freight involves international relations and is a policy-oriented foreign-related activity, the company can provide policy guidance to customers to ensure that the transportation process complies with international regulations.

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