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Home / Logistics Knowledge / Air Waybill (AWB): Fields, Numbering and Collection

Air Waybill (AWB): Fields, Numbering and Collection

An air waybill is the transport document for an air shipment. The airline or its agent issues it once cargo is accepted. Unlike an ocean bill of lading it is not a document of title: it cannot be transferred, and the airline hands cargo to the named consignee on proof of identity rather than against the document.

What an air waybill is

An air waybill is at once the contract of carriage between shipper and carrier, a receipt for the cargo, and the basis for freight settlement. It is issued in several copies, typically one for the carrier, one for the consignee, and one for the shipper.

What it is not is a document of title. Under the Warsaw and Montreal conventions an air waybill is not negotiable and cannot be endorsed to transfer rights to the goods. That single difference shapes how air shipments are paid for.

The airline or its handling agent notifies the consignee named on the document and releases the cargo to that party. A shipper cannot hold the document to stop release, and there is no telex release mechanism to fall back on.

Master AWB and house AWB

Air freight uses two levels of document, mirroring the house and master bills on LCL ocean freight. The airline issues a master air waybill to the freight forwarder, and the forwarder issues a house air waybill to the actual shipper. What you normally hold is the house AWB.

Master AWB compared with house AWB
Master AWBHouse AWB
Issued byThe airlineThe forwarder or consolidator
NumberEleven digits tied to the flight routingForwarder's own number, often linked to the MAWB
ShowsAirline and forwarderThe forwarder
FunctionContract between airline and forwarderContract between forwarder and shipper
Used for clearanceAirline and some clearance purposesThe shipper's declaration, settlement, and claims
A large shipper booking directly with an airline may only receive the master AWB. In that case the number is the airline's own and all tracking and amendments go through the airline's cargo terminal.

Reading the 11-digit number

An air waybill number is always eleven digits, using a modulo-7 check digit. The first three digits identify the airline; the remaining eight are a serial number, the last of which is the check digit.

Common airline prefixes
PrefixAirline
112China Eastern Airlines (MU)
784China Southern Airlines (CZ)
160Cathay Pacific (CX)
235Turkish Airlines (TK)
988Asiana Airlines (OZ)

To trace a shipment, search the full eleven digits on the airline's site or in the forwarder's system. If nothing comes up, check that the prefix matches the routing first, then check whether you are holding a master or a house number. The two rarely return the same result on the same system.

Fields that matter

Key air waybill fields
FieldWhat to put
Shipper's name and addressExporter's full details with a reachable contact number
Consignee's name and addressImporter's full details. The document is not transferable, so accuracy is critical
Airport of departure and destinationIATA three-letter codes such as SZX or FRA
Flight and dateCompleted by the carrier; fixes when liability starts
Number of piecesMust match the packing list; note pallets and cartons separately
Gross weightWeighed, in kilograms
Chargeable weightThe greater of gross weight and volumetric weight
Nature and quantity of goodsEnglish description; dangerous goods need the proper shipping name and class
Rate and chargesPrepaid or collect. Air freight is usually prepaid
Chargeable weight is the greater of actual gross weight and volumetric weight, with volumetric weight calculated as length times width times height in centimetres divided by 6000. Some carriers and lanes use 5000. Bulky light cargo bills on volume; dense cargo bills on weight.

From booking to collection

  1. Book space with the airline or a consolidator and confirm the flight, rate, and latest acceptance time.
  2. Deliver cargo to the airline terminal or the forwarder's warehouse before the cut-off, and file export clearance in parallel. Dangerous goods need certification and compliant packaging first.
  3. Cargo is weighed and screened, then built up onto pallets or into containers to fit the aircraft.
  4. The airline issues the master AWB and the forwarder issues the house AWB, with matching flight details.
  5. Cargo is loaded and the electronic waybill data transmits to the destination station.
  6. The destination terminal sends an arrival notice. The consignee clears customs and collects on proof of identity.
Every air shipment has hard cut-offs for documentation, cargo acceptance, and clearance. Miss one and the cargo moves to a later flight, which in peak season can mean several days of waiting. Leave buffer in the shipping plan.

AWB versus ocean bill of lading

Air waybill compared with ocean bill of lading
Air waybillOcean B/L
Document of titleNo, not transferableYes, an original can be endorsed
Collection basisIdentity and arrival noticeOne original exchanged for a delivery order
Control over releaseNone; no telex release mechanismHold the original or instruct a telex release
Issued byAirline or consolidatorCarrier or its authorised agent
NumberEleven digits including the airline prefixCarrier's own bill number
SuitsPayment already received, or a buyer with proven creditLetters of credit and any deal needing transferable rights

Amendments, tracking and claims

Carrier liability is capped by the convention and is usually far below the cargo value. Insure high-value air cargo separately rather than relying on the carrier's limit.

Frequently Asked Questions

What is an air waybill?

The transport document for an air shipment, issued by the airline or its agent once cargo is accepted. It serves as the contract of carriage, a receipt, and the freight settlement basis. It is not transferable and not a document of title.

What is the main difference between an air waybill and an ocean bill of lading?

Whether the document carries title. An original ocean bill can be endorsed and exchanged for cargo, and it supports telex release. An air waybill cannot be transferred, the airline releases to the named consignee, and there is no document-based way for a shipper to hold cargo back.

What is the difference between a master AWB and a house AWB?

The airline issues the master AWB to the freight forwarder; the forwarder issues the house AWB to the actual shipper. You normally hold the house document for clearance and settlement, while the master governs the airline-forwarder relationship.

How can I tell which airline an AWB number belongs to?

The first three digits are the airline's numeric prefix. For example 112 is China Eastern, 784 is China Southern, 160 is Cathay Pacific, and 235 is Turkish Airlines. The remaining eight digits are the serial number, with a modulo-7 check digit at the end.

How is air freight charged?

On chargeable weight, which is the greater of gross weight and volumetric weight. Volumetric weight is length times width times height in centimetres divided by 6000, and some lanes use 5000 instead.

Can an air waybill be transferred, or telex released?

Neither. An air waybill cannot be endorsed, and the consignee is fixed at issue. Telex release belongs to ocean trade, and since air cargo is not released against the document there is nothing for it to replace.

How do I claim if air cargo is lost or damaged?

Ask the terminal for an irregularity report at collection and keep all documents. Damage claims run to 14 days from receipt and delay claims to 21 days under the Montreal convention, with a two-year limitation period for loss. Insure high-value cargo separately.

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