Home>> Freight >> How can the e-shoppers contact the customer service staffs of the Taobao
When you encountered some problems with your goods, how can you make contact with the customer service staffs of the warehouse of Taobao consolidated shipment? How many channels do you have?
The most effective channel is to contact the customer service staffs of the warehouse of Taobao consolidated shipment and consult them online by looking for their contact information on your order page. You need to wait until there is a reply from them. If there is no any response from them a day or two later, then you can make contact with the customer service staffs of Taobao. com online to help you to make a complaint to the Taobao consolidated shipment.
If the customer service staffs of Taobao. com online still can’t help you to get in touch with the Taobao consolidated shipment, you can call the hotline of Taobao. com to get help directly.
The hotline of Taobao. com in inland China:
These two are switchboard numbers of Taobao. com and offer services around the clock.
If you are an e-shopper who shop on Taobao. com in other countries and regions outside of mainland China, you can still call the hotline in your country or region. And then to get in touch with the customer service staffs of Taobao consolidated shipment with the help of the customer service staffs of Taobao. com. Here are the hotlines of Taobao. com in different countries and regions:
How to contact the customer service staffs of the warehouse for Taobao consolidated shipment on the official website of Taobao?
Firstly, you need to sign in with your Taobao account, and click the Help Center in the right up corner.
There is a Contact Us option in the bottom left corner of the Help Center page.
Click Contact Us option and you’ll come to a new page. (The customer service staffs of Taobao.com mainly provide solutions for the e-shoppers who encountered problems with their order. If you want to contact the customer service staffs of the warehouse for Taobao consolidated shipment, it is better for you to choose the online customer service. Send your booking number to the online customer service staff, and the staff will tell you how to find a customer service staff of the warehouse for Taobao consolidated shipment.)
Finally, you can contact the customer service staffs of the warehouse for Taobao consolidated shipment easily.
You can also find ways to contact the customer service staffs of the warehouse for Taobao consolidated shipment in this URL. (https://world.taobao.com/markets/all/contact/forwarder?spm=a21bp.8139973.415591.1.198629fcIJa42B)
Choose the international logistics company which has taken your order in your country.
Then it’s very easy for you to make a contact with the customer service staffs of the warehouse for Taobao consolidated shipment. (There are two kinds of customer services. One is AI customer service, the other is online customer service. Only when your problems haven’t been solved by the AI customer service can you switch to an online customer service.)
