Home>> Freight >> Why is there no updated logistics information of the consolidated shipment from Taobao.com
Why is there no updated logistics information of the consolidated shipment from Taobao.com? There are many types of cases and reasons here.
The first case, there is no updated logistics information during the time the Taobao sellers deliver their goods to the warehouse for consolidated shipment from Taobao.com. It may be caused by your late online order that day, so the seller have no time to deliver the goods to the logistics companies in China. (It’s too late for the seller to process your order or your order are out of the time for the logistics companies to take the delivery.) Or the seller’ s items are out of stock, so they can’t make a delivery for you until they complete their replenishment.
In fact, once you placed an order, the seller would give you a tracking number. But when they have no goods to make a delivery, the express companies won’t update their information before taking the delivery, either. It’ s very common that the goods are out of stock or the sellers have no enough staffs to make a delivery on the Double Eleven of Taobao, China’s Black Friday, and during the time of Spring Festival, China’s New Year.
The second case, there is no updated logistics information of the consolidated shipment from Taobao.com and no information about the goods which have been received by the warehouse for consolidated shipment from Taobao.com when the information from China’ s logistics companies or express companies shows that the goods have already been delivered to the warehouse. It is results from three reasons: Firstly, the delivers who worked in logistics companies or express companies in China haven’t completed the delivery in time, but in order to fulfill the delivery, they received the goods themselves.
It’s very common among the delivers who worded in YTO Express. Secondly, the goods were rejected by the warehouse for consolidated shipment from Taobao.com and returned to the local warehouse of the express companies. Thirdly, the goods have been delivered to the warehouse for consolidated shipment from Taobao.com, but the package information was missing. So, the goods can only be put in the warehouse without being received. At this time, you need to contact the seller on Taobao.com and the customer service staff worked in the warehouse for consolidated shipment from Taobao.com. The seller will provide the package information to the warehouse again. And your problem can be solved.
The third case, there is still no updated logistics information when the goods has entered into the warehouse for consolidated shipment from Taobao.com. It refers to the international logistics information of the export consolidated shipment. Generally, some processes like warehousing, shipping space booking, container loading, customs clearance and the starting of shipment will take seven to ten days.
During this time, the logistics information of the consolidated shipment from Taobao.com won’t be updated. If two weeks later there is still no updated information, then there must be a customs inspection. When the customs release the goods, you’ll have the updated information.
At last, it’s something about the logistics information of the consolidated shipment from Taobao.com overseas. The goods are shipped from China to the countries of destination (Australia, Malaysia, America, Canada, Singapore, and Britain, etc.) by sea. Goods in those countries need about three to five days to complete some jobs like the customs clearance and the sorting and delivery of the local warehouse. There is no updated logistics information, either.
Here are all the reasons of why is there no updated logistics information of the consolidated shipment from Taobao.com. Your trusted international freight forwarder, the official cooperative organization of the warehouse for consolidated shipment from Taobao.com.
